A. When reaching out to customer service, ensure you provide all necessary details in your initial message, including your order number, the issue at hand, and any relevant dates. This can help expedite the response time and ensure you receive a more consistent reply.

B. If you do not receive a timely response, try using different communication channels. For example, if you initially emailed them, consider reaching out via social media platforms where they may have a presence, as responses can sometimes be quicker there.