A. Conduct a thorough assessment of your current staff's skills and the processes in place. Create a checklist of required skills and compare it with your team's capabilities. Identify any gaps and provide targeted training or resources to address these areas.
B. Implement a process mapping exercise where you outline each step of your current workflow. Identify bottlenecks or inefficiencies and brainstorm solutions with your team. This collaborative approach can lead to improved processes and better staff performance.