A. 1. Gather all relevant information about your device, including model number, age, and any previous repairs. 2. Take high-quality photos of the device from multiple angles, highlighting any scratches, dents, or other imperfections. 3. Use the software's evaluation tool to input your device's details and upload the photos. 4. If the evaluation seems off, compare it with similar devices on resale platforms to gauge a more accurate condition assessment. 5. If discrepancies persist, consider using a third-party evaluation service for a second opinion.
B. 1. Review the evaluation criteria provided by Clevertronic to understand how they assess device condition. 2. If you believe the evaluation is inaccurate, document your findings and prepare a detailed report of your device's condition. 3. Reach out to Clevertronic's support through their help section, providing your documentation to request a re-evaluation.