A. When contacting customer support, be as detailed as possible about your issue. Include screenshots, account details (without sensitive information), and a clear description of the problem. This can help the support team understand your issue better and provide a more competent response.

B. If you find that the support you receive is inadequate, consider using the community forums or social media platforms where N26 is active. Sometimes, other users or community managers can provide insights or solutions that official support may not.