A. To avoid long wait times on hold, try calling during non-peak hours, such as early in the morning or late in the evening. Additionally, consider using the company's online support options, such as live chat or email, which may provide quicker responses than phone calls.

B. If you must call, try to have all your information ready before you dial, including your order number and any relevant details. This can help make the call more efficient and reduce the time spent on hold.