A. Review the shipping policy on the Ever-Pretty website to understand their stance on shipping fees. If you believe you are eligible for a refund of shipping fees, document your order details and any correspondence regarding your return. When you submit your return request, clearly state your case for a shipping fee refund and include any relevant information.
B. Consider using a credit card that offers purchase protection or dispute resolution. If you feel that the shipping fees should be refunded and you are not receiving a satisfactory response, you can dispute the charge with your credit card company, providing them with the necessary documentation.