A. Before making a purchase, read customer reviews and look for photos of the dresses to gauge quality. If you receive a dress that does not meet your expectations, document the issues with photos and detailed descriptions. This will be helpful if you decide to return the item or request a refund.
B. If you encounter quality issues, consider reaching out to customer service with your concerns. Provide them with your order number and any evidence of the quality issues. They may offer a replacement or refund depending on their policy.