A. To address misleading transaction descriptions, users should ensure that they are using clear and specific descriptors when setting up transactions. This can be done by reviewing the settings in the Adyen dashboard and customizing the transaction descriptions to include relevant details such as the product name or service provided. Additionally, users can create a standard operating procedure (SOP) for transaction descriptions to maintain consistency across all transactions.
B. Regularly review transaction reports and communicate with your finance team to ensure that the descriptions align with the actual transactions. If discrepancies are found, adjust the descriptions in future transactions accordingly.