A. 1. Develop a comprehensive FAQ section that addresses common issues, allowing users to find solutions without needing to contact support. 2. Implement a ticketing system that provides users with updates on their inquiries, so they know their issue is being addressed.

B. 3. Introduce live chat support during peak hours to provide immediate assistance to users. 4. Encourage users to utilize community forums where they can ask questions and receive help from other experienced users.