A. Check the estimated delivery date provided at the time of purchase. If the date has passed, log into your account on the Toys Wonderland LTD website and navigate to your order history. Look for any updates or changes to your order status. If no updates are available, consider reaching out to the shipping carrier directly using the tracking number provided to see if they have more information.
B. If you have not received your order within the expected timeframe, consider sending a follow-up email to customer service. Use a clear subject line such as 'Follow-up on Order #12345' and include your order details. This can sometimes prompt a quicker response.