A. 1. Compile all evidence related to your complaint, including screenshots, transaction IDs, and communication records. 2. Resubmit your complaint clearly outlining the issue and referencing the evidence you have provided.

B. 1. If your complaint remains unresolved, consider escalating the issue by requesting to speak to a supervisor or a higher-level support representative. 2. Keep a detailed log of all interactions regarding the complaint for future reference.