A. To improve your experience with customer service, try to reach out during off-peak hours when wait times may be shorter. Prepare your questions or issues in advance to ensure you cover everything during the call. If you encounter poor service, document the details and try reaching out again or using different communication channels such as email or live chat.
B. Utilize online resources such as FAQs or community forums related to Healthy Paws to find answers to common questions. This can sometimes provide quicker solutions than waiting for customer service.