A. To minimize the risk of receiving defective items, inspect your order as soon as it arrives. Check for any visible defects such as stitching issues, stains, or incorrect sizing. If you notice any problems, document them with photos and refer to Bonfire's return policy to initiate a return or exchange process.

B. If you receive a defective item, reach out to Bonfire's customer service through their website or social media channels. Provide them with the details of the defect and any supporting images. They may offer a replacement or refund, ensuring you receive a satisfactory product.