A. To address refund delays, first check the status of your refund in the Remitly app or website. Navigate to the 'Activity' section where you can see the status of your transactions. If the refund is still pending, ensure that you have provided the correct bank details for the refund. If everything appears correct, consider waiting a few more days as refunds can take up to 5-7 business days to process depending on your bank's policies. If the delay exceeds this timeframe, you can initiate a follow-up by using the in-app chat feature to inquire about the status of your refund.

B. If you are experiencing consistent delays with refunds, consider switching your payment method for future transactions. Using a different payment method, such as a credit card instead of a bank transfer, may expedite the refund process as credit card refunds are often processed faster.