A. If you are facing issues with customer service response times, try using the in-app chat feature during peak hours when they may be less busy. This can often yield quicker responses compared to email or phone support. Additionally, prepare your transaction details beforehand to expedite the process when you do get in touch with a representative.

B. Utilize the FAQ section on the Remitly website or app. Many common issues and questions are addressed there, which can save you time and provide immediate answers without needing to contact customer service.