fix problems on Stockperks [iphone]

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—— Run into issues on Stockperks? Get help pending when official support gets back to you!

Stockperks
Info:
company: Stockperks
: https://www.stockperks.com/contact
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Support issue

Lack of clear instructions

Fix: 1. Check the Help Section: Look for a help or FAQ section within the app. This may provide you with the instructions you need for various fe... ⇲

Slow response times from customer service

Fix: 1. Use In-App Support: If the app has a support feature, use it to submit your queries. This may be faster than email. 2. Check for Communit... ⇲
 
Registration issue

Long verification process

Fix: 1. Prepare Documents in Advance: Ensure you have all necessary documents ready before starting the verification process. This can help speed... ⇲
 
Uploads issue

Inability to attach stock statements

Fix: 1. Check File Format: Ensure that the stock statements you are trying to attach are in a supported file format (like PDF or JPEG). If not, c... ⇲
 
Freezing issue

Stockperks freezes during use

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on Stock... ⇲
 
Glitches issue

Glitchy performance

Fix: 1. Restart the App: Close the app completely and then reopen it. This can sometimes resolve temporary glitches. 2. Check for Updates: Ensure... ⇲
 
Notifications issue

Delayed notifications about updates

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Stockperks and ensure that notifications are enabled. Adjust the settings t... ⇲
 
Customization issue

Limited options for perks

Fix: 1. Provide Feedback: While you cannot contact developers, consider discussing your needs in user forums or community groups where other user... ⇲
 
Bugs issue

Inconsistent functionality based on time of day

Fix: 1. Test at Different Times: Keep a log of when the app works well and when it doesn’t. This can help you identify patterns and plan your usa... ⇲

Issues with form submission

Fix: 1. Double-Check Entries: Before submitting any forms, review all entries for accuracy. Ensure that all required fields are filled out correc... ⇲

Invalidated submissions close to cruise dates

Fix: 1. Submit Early: To avoid invalidation, make sure to submit your applications well in advance of any deadlines or cruise dates. 2. Keep Docu... ⇲
 
Messages issue

No communication after submission

Fix: 1. Check Spam/Junk Folder: Sometimes, confirmation emails can end up in the spam folder. Make sure to check there for any communication from... ⇲
 
Account issue

Difficulty linking brokerage accounts

Fix: 1. Verify Account Information: Ensure that all account details you are entering are correct, including account numbers and passwords. 2. Che... ⇲
 
Updates issue

Unclear status updates on applications

Fix: 1. Use In-App Status Check: If the app has a feature to check the status of your applications, use it regularly to stay informed. 2. Documen... ⇲
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 what users are saying
Good experience
85.8%

Bad experience
9.8%

Neutral
4.4%

~ from our NLP analysis of 4,000 combined software ratings.

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 Private Data Stockperks collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Usage Data
    • Diagnostics