fix problems on ProxyVote [iphone]

—— Run into issues on ProxyVote? Get help pending when official support gets back to you!

ProxyVote: Your Voice Matters

Info:

company: Broadridge Financial Inc.,

: https://www.broadridge.com/proxyvoteapp

: www.broadridge.com

Chat with our AI-based ProxyVote Support

🛠️ Common ProxyVote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to sort unvoted meetings

Fix: Currently, the app does not have a built-in sorting feature for unvoted meetings. As a workaround, you can manually keep track of your meeti... ⇲

ProxyVote logs out when switching to email

Fix: To prevent the app from logging you out when switching to email, try to keep the app open in the background while you check your email. This... ⇲

UI issue

Password entry screen only accepts manual input

Fix: If the password entry screen does not allow copy-pasting, ensure that you are using the latest version of the app. If it is up to date and t... ⇲

Keyboard data entry not available

Fix: If the keyboard is not appearing for data entry, try restarting the app. If that does not work, restart your iPhone. If the problem continue... ⇲

ProxyVote does not support landscape views

Fix: If the app does not support landscape mode, you can try rotating your device to see if it adjusts. If it does not, you will need to use the... ⇲

Difficult to read setup screen due to color contrast

Fix: If the color contrast makes the setup screen hard to read, try adjusting your iPhone's display settings. Go to Settings > Accessibility > Di... ⇲

No Sign in with Apple option

Fix: Currently, if there is no Sign in with Apple option, you will need to create an account using your email and password. Make sure to use a st... ⇲

Randomly accepts and rejects passwords

Fix: If the app is inconsistently accepting passwords, ensure that you are entering the correct password and check for any typos. If you are usin... ⇲

Screen issue

ProxyVote frequently opens to a blank screen

Fix: If the app opens to a blank screen, try force-closing the app by swiping up from the bottom of the screen (or double-clicking the home butto... ⇲

Security issue

ProxyVote times out and blocks after multiple attempts

Fix: To avoid the app timing out, ensure you are entering your password correctly. If you are locked out, wait for a few minutes before trying ag... ⇲

Notifications issue

No badge notifications for voting deadlines

Fix: If the app does not provide badge notifications, check your notification settings by going to Settings > Notifications > ProxyVote and ensur... ⇲

Compatibility issue

Incompatibility with Apple’s Password function

Fix: If the app does not integrate with Apple’s Password function, you can manually enter your passwords. To make it easier, consider using a pas... ⇲

Account issue

Missing control number for access

Fix: If you are missing a control number, check any emails or documents related to your voting registration, as they often contain this informati... ⇲

Support issue

Broken support link in App Store

Fix: If the support link in the App Store is broken, try searching for ProxyVote's official website or support page through a web browser. You ca... ⇲