fix problems on Frever [iphone]

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—— Run into issues on Frever? Get help pending when official support gets back to you!

Frever: Dress up your avatar
Info:
company: Frever AB
: https://discord.gg/saHgmHsjnu
: frever.com
Chat with our AI-based Frever Support
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Glitches issue

glitches during video creation

Fix: 1. Restart the app: Close Frever completely and reopen it to reset any temporary issues. 2. Free up storage space: Ensure your device has en... ⇲
 
Login issue

difficulty logging in

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. 2. Reset your password: If you’ve forgotten your passw... ⇲
 
Support issue

bullying issues not addressed

Fix: 1. Use the reporting feature: If available, report any bullying incidents directly through the app. 2. Adjust privacy settings: Go to your p... ⇲
 
Customization issue

avatars not saving

Fix: 1. Ensure you have a stable internet connection: A weak connection can prevent changes from saving. 2. Restart the app: Close and reopen Fre... ⇲

no option to create custom clothing

Fix: 1. Use available clothing options: Explore the existing wardrobe for customization. 2. Participate in events: Engage in community events tha... ⇲
 
Loading issue

long loading times

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular data connection. 2. Restart the app: Close Frever and reopen i... ⇲
 
Audio issue

copyright issues with sounds

Fix: 1. Use in-app sounds: Stick to sounds provided within the app to avoid copyright issues. 2. Mute the sound: If you encounter copyright warni... ⇲

inability to lip sync after adding emotes

Fix: 1. Remove emotes: Try removing the emotes and see if lip syncing works without them. 2. Restart the app: Close and reopen Frever to refresh... ⇲
 
Video issue

video quality downgrades

Fix: 1. Check your settings: Ensure that video quality settings are set to high in the app. 2. Restart the app: Close and reopen Frever to refres... ⇲
 
Crashes issue

Frever crashes after updates

Fix: 1. Restart your iPhone: A reboot can often resolve issues after an update. 2. Clear app cache: Go to your iPhone settings, find Frever, and... ⇲
 
Gameplay issue

limited variety of dance moves

Fix: 1. Explore all available options: Check if there are any updates or new moves added in the app. 2. Participate in community events: Engage w... ⇲

lack of engaging challenges

Fix: 1. Participate in community events: Engage with the community to find challenges that may not be immediately visible. 2. Create your own cha... ⇲
 
Network issue

slow connection errors

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. 2. Restart the app: Close Frever and reopen i... ⇲
 
Uploads issue

excessive wait time for video publishing

Fix: 1. Check your internet speed: Ensure you have a strong connection for faster uploads. 2. Restart the app: Close and reopen Frever to refresh... ⇲
 
UI issue

confusing emote functionality

Fix: 1. Review the tutorial: If available, go through the app's tutorial or help section to understand emote functionality better. 2. Experiment... ⇲
 
Account issue

limited access to features for new users

Fix: 1. Complete onboarding tasks: Engage with the app's onboarding process to unlock features. 2. Participate in community events: Join events t... ⇲

loss of account access

Fix: 1. Reset your password: Use the 'Forgot Password' option to regain access to your account. 2. Check your email: Look for any emails from Fre... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.9%

Bad experience
3.3%

Neutral
1.8%

~ from our NLP analysis of 1,855 combined software ratings.

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 Private Data Frever collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Season Pass: $3.99 Unlocks the Premium Season Pass
  2. XS Gem Pack: $1.99 25 Gems
  3. S Gem Pack: $7.99 105 Gems
  4. M Gem Pack: $14.99 215 Gems
  5. L Gem Pack: $29.99 465 Gems
  6. XL Gem Pack: $54.99 900 Gems