fix problems on Highrise [iphone]

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—— Run into issues on Highrise? Get help pending when official support gets back to you!

Highrise: Avatar, Chat & Games
Info:
company: PocketzWorld Inc.
: https://intercom.help/pocketworlds
: highrise.game
Chat with our AI-based Highrise Support
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Gameplay issue

High cost of items

Fix: Prioritize your purchases by saving up for essential items that will enhance your gameplay experience. Make a list of items you want and foc... ⇲

Limited free gameplay options

Fix: Maximize your free gameplay by participating in all available free events and challenges. These often provide rewards that can enhance your... ⇲

Unfair competition in events

Fix: Focus on improving your skills and strategies rather than comparing yourself to others. Participate in practice events or lower-tier competi... ⇲
 
Privacy issue

Inappropriate content and behavior

Fix: Utilize the reporting feature to report any inappropriate content or behavior you encounter. This helps the moderation team take action agai... ⇲

Inconsistent reporting and moderation of harmful behavior

Fix: Continue to report harmful behavior whenever you encounter it, even if the response seems slow. Consistent reporting can help highlight ongo... ⇲
 
Support issue

Poor customer support

Fix: Check the app for any FAQs or help sections that may address your issues. Many common problems have documented solutions that can save you t... ⇲
 
Bugs issue

Bugs and glitches in the app

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for the app, and chec... ⇲
 
Customization issue

Limited customization options for new users

Fix: Explore all available customization options in the settings menu. Sometimes, additional options may be unlocked as you progress in the game,... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.9%

Bad experience
6.3%

Neutral
4.8%

~ from our NLP analysis of 153,034 combined software ratings.

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 Private Data Highrise collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Handful of Gold: $4.99 A handful of Gold to use in Highrise
  2. Pile of Gold: $9.99 A pile of gold to use in Highrise
  3. Special Sale: $9.99 A special sale in Highrise!
  4. Pack of Gold: $19.99 A pack of Gold to use in Highrise
  5. Special Sale: $29.99 A special sale in Highrise!
  6. Special Sale: $19.99 A special sale in Highrise!
  7. Special Sale: $14.99 A special sale in Highrise!
  8. Ton of gold: $49.99 A ton of Gold to use in Highrise
  9. Mountain of Gold: $99.99 A mountain of Gold to use in Highrise
  10. Special Sale: $99.99 A special sale in Highrise!