fix problems on American Airlines Credit Union [iphone]

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—— Run into issues on American Airlines Credit Union? Get help pending when official support gets back to you!

American Airlines Credit Union
Info:
company: American Airlines Federal Credit Union
: https://www.aacreditunion.org/
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Payments issue

Bill payer does not honor push date

Fix: 1. Double-check the settings: Go to the bill payment section and ensure that the push date is set correctly. Sometimes, the default settings... ⇲

No option to make loan payments from external accounts

Fix: 1. Set up an internal transfer: If you have an account with American Airlines Credit Union, transfer funds internally to make your loan paym... ⇲
 
Login issue

Frequent password resets and lockouts

Fix: 1. Use a password manager: Consider using a password manager to store your passwords securely. This can help you avoid forgetting your passw... ⇲

Facial recognition login does not work immediately

Fix: 1. Ensure proper lighting: Make sure you are in a well-lit area when trying to use facial recognition, as poor lighting can affect the camer... ⇲
 
Glitches issue

Glitches in chat feature

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary glitches. 2. Update the app: Check the App... ⇲
 
Notifications issue

Email notifications are excessive

Fix: 1. Adjust notification settings: Go to the app settings and look for notification preferences. You may be able to customize which notificati... ⇲
 
Bugs issue

Difficulties with mobile check deposits

Fix: 1. Ensure good lighting: When taking a picture of the check, make sure you are in a well-lit area to avoid blurry images. Hold the check fla... ⇲
 
UI issue

Account order rearranges while scrolling

Fix: 1. Check for updates: Ensure that your app is updated to the latest version, as updates may fix bugs related to display issues. 2. Restart... ⇲

User interface is less intuitive than competitors

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. Sometimes, a little practice... ⇲
 
Support issue

Customer service is often unavailable

Fix: 1. Use self-service options: Check if the app has a FAQ or help section that can assist you with common issues without needing to contact cu... ⇲
 
Compatibility issue

Integration of tools is disjointed

Fix: 1. Explore each tool individually: Take time to understand how each tool works within the app. Sometimes, using them separately can help you... ⇲
 
Settings issue

ATM locator defaults to Dallas

Fix: 1. Manually search for ATMs: Instead of relying on the default location, manually enter your current location or use the map feature to find... ⇲
 
Search issue

Difficult to find full bank account number

Fix: 1. Check account details: Go to the account settings or details section within the app. Your full account number may be listed there. 2. Us... ⇲

Some transactions are hard to find or irrational

Fix: 1. Use the search function: If the app has a search feature, use it to look for specific transactions by date, amount, or description. 2. S... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
4.6%

Neutral
2.7%

~ from our NLP analysis of 16,675 combined software ratings.

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 Private Data American Airlines Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics