fix problems on America First Credit Union [iphone]

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—— Run into issues on America First Credit Union? Get help pending when official support gets back to you!

America First Credit Union
Info:
company: America First Credit Union
: http://www.americafirst.com/mobile
: www.americafirst.com
Chat with our AI-based America First Credit Union Support
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Loading issue
Face ID does not stay loaded

Fix: Go to your iPhone settings, select 'Face ID & Passcode', and ensure that the America First Credit Union app is enabled for Face ID. If it is... »»
 
Syncing issue
App frequently out of sync with actual bank account

Fix: Check your internet connection. A weak or unstable connection can cause the app to not sync properly. Switch between Wi-Fi and cellular data... »»
 
Bugs issue
Automatic transfers do not occur over the weekend

Fix: Review the transfer settings in the app to ensure that the transfer is scheduled correctly. Some banks do not process transfers on weekends,... »»
App has bugs causing it to log out frequently

Fix: Update the app to the latest version. Developers often release updates to fix bugs and improve stability. OR Check your device's storage.... »»
Inconsistent feature performance

Fix: Ensure that your app is updated to the latest version, as updates often fix performance issues. OR Uninstall and reinstall the app. This... »»
ATM malfunctions lead to deposit issues

Fix: If you experience an ATM malfunction, try using a different ATM or wait a few minutes and try again, as it may be a temporary issue. OR K... »»
 
Notifications issue
Pop-up notifications persist after being acknowledged

Fix: Check the app settings for notification preferences. Sometimes, toggling the notification settings off and back on can resolve persistent no... »»
 
UI issue
Limited transaction history visibility

Fix: Check if there are filters applied in the transaction history section of the app. Clear any filters to see the full transaction history. O... »»
App does not show balance before and after transactions

Fix: Check if the app is updated to the latest version, as updates may include improvements to balance visibility. OR Log out and log back int... »»
 
Account issue
App does not remember account information for transfers

Fix: Ensure that you have enabled the option to save account information in the app settings. Look for a setting related to saving transfer detai... »»
 
Support issue
Customer service response times are slow

Fix: Utilize the app's FAQ or help section for immediate answers to common questions, which can save time while waiting for a response. OR Try... »»
Inability to contact customer service easily

Fix: Check the app for a dedicated support or help section that may provide alternative contact methods, such as chat or email. OR Use the onl... »»
 
Updates issue
Mobile app does not keep up with website updates

Fix: Regularly check for app updates in the App Store to ensure you have the latest features and fixes. OR Clear the app cache or reinstall th... »»
App does not provide timely updates on transactions

Fix: Check your notification settings in the app to ensure that transaction alerts are enabled. OR Log out and log back in to refresh the app'... »»
 
Features issue
App lacks detailed expenditure tracking

Fix: Use the app's budgeting or spending categories feature, if available, to help track your expenditures more effectively. OR Consider using... »»
 
Crashes issue
App crashes or fails to load properly

Fix: Ensure your iPhone is updated to the latest iOS version, as compatibility issues can cause apps to crash. OR Delete the app and reinstall... »»
 
Security issue
App requires security questions for every login

Fix: Check if there is an option in the app settings to enable biometric login (Face ID or Touch ID) to avoid entering security questions every t... »»
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 what users are saying
Good experience
97.7%

Bad experience
1.3%

Neutral
1.0%

~ from our NLP analysis of 61,505 combined software ratings.

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 Private Data America First Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics