fix problems on WebMD [iphone]

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WebMD: Symptom Checker
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company: WebMD
: https://customercare.webmd.com
: www.webmd.com
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Freezing issue

WebMD freezes and is slow to respond

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe away apps that are running in... ⇲
 
Customization issue

Notifications not customizable as desired

Fix: 1. Adjust notification settings: Go to Settings > Notifications > WebMD and customize how you want to receive notifications (e.g., sounds, b... ⇲

No option for biweekly medication reminders

Fix: 1. Set multiple reminders: If the app only allows daily or weekly reminders, set two separate reminders for the same medication to simulate... ⇲

No elaboration on symptoms allowed

Fix: 1. Keep a symptom journal: Document your symptoms in detail outside the app, which can help you track changes and provide context when discu... ⇲
 
Search issue

Missing common medications and conditions in search

Fix: 1. Use alternative search terms: Try different spellings or synonyms for medications and conditions to see if they yield better results. 2.... ⇲

Lack of comprehensive search results

Fix: 1. Use specific keywords: When searching, use specific and detailed keywords to improve search results. 2. Explore different categories: Nav... ⇲
 
UI issue

No back button after searching in Conditions

Fix: 1. Use the 'Search' feature: Instead of relying on a back button, use the search bar to quickly navigate to a different condition or article... ⇲
 
Settings issue

Time zone changes not recognized for medication reminders

Fix: 1. Manually adjust medication reminders: Go to the medication reminder settings in the app and adjust the time zone manually to match your c... ⇲
 
Updates issue

Loss of functionality from previous allergy app

Fix: 1. Explore app settings: Check the settings within the WebMD app to see if there are options to enable features similar to the previous alle... ⇲

Pop-up questions changed and less relevant

Fix: 1. Provide feedback: Use the feedback option in the app to report the relevance of pop-up questions, which may help improve future updates.... ⇲
 
Bugs issue

Inconsistent pollen count data

Fix: 1. Check local weather services: Use local weather apps or websites to cross-reference pollen counts, as they may provide more accurate and... ⇲

Limited drug interaction information

Fix: 1. Use other drug interaction checkers: Consider using dedicated drug interaction websites or apps that provide comprehensive information on... ⇲
 
Account issue

Saved articles not accessible after app sign out

Fix: 1. Ensure you are logged in: After signing back in, check if the articles are saved under your account. 2. Use the 'Favorites' feature: Inst... ⇲
 
Compatibility issue

WebMD does not recognize many pharmaceutical medications

Fix: 1. Use alternative names: Try searching for medications using their generic names or different brand names to see if they yield better resul... ⇲
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 what users are saying
Good experience
94.8%

Neutral
3.1%

Bad experience
2.1%

~ from our NLP analysis of 128,415 combined software ratings.

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 Private Data WebMD collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Search History
    • Usage Data
    • Diagnostics