Fix MyTV+ errors on iphone

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21 problems reported in the past 24 hours

๐Ÿ”   Select the category that fits your issue:
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Loading
loading screen issue with specific shows

๐Ÿ› ๏ธ 1. Try restarting the app by closing it completely and reopening it. 2. If the issue persists, check... show fix »
 
Customization
no option to customize subtitle appearance

๐Ÿ› ๏ธ 1. Check the app settings for any subtitle options. Go to Settings > MyTV+ > Subtitles and see if th... show fix »
 
Downloads
can only download one movie at a time

๐Ÿ› ๏ธ 1. Check for any app updates that may allow multiple downloads. Go to the App Store and see if an up... show fix »
unable to download TV show episodes

๐Ÿ› ๏ธ 1. Check for app updates that may include additional features. Go to the App Store and see if an upd... show fix »
 
Bugs
some movies do not open

๐Ÿ› ๏ธ 1. Ensure that the app is updated to the latest version. Go to the App Store and check for updates.... show fix »
 
Compatibility
no support for smart TVs

๐Ÿ› ๏ธ 1. If you want to watch on a smart TV, consider using screen mirroring. On your iPhone, swipe down f... show fix »
 
Settings
no option to change subtitles for TV shows

๐Ÿ› ๏ธ 1. Check the app settings for subtitle options. Go to Settings > MyTV+ > Subtitles and see if there... show fix »
 
UI
missing trailers and episode descriptions

๐Ÿ› ๏ธ 1. Check for app updates that may include additional content. Go to the App Store and see if an upda... show fix »
unable to navigate back from movie posters

๐Ÿ› ๏ธ 1. Try tapping the back button or swiping from the left edge of the screen to navigate back. 2. If t... show fix »
 
Screen
zoomed-in screen for specific movies

๐Ÿ› ๏ธ 1. Check your device's display settings by going to Settings > Display & Brightness and adjusting th... show fix »
no landscape mode support on iPad

๐Ÿ› ๏ธ 1. Check if the app has a landscape mode option in the settings. If not, try rotating your iPad to s... show fix »
dynamic screen rotation not supported

๐Ÿ› ๏ธ 1. Check if the app has a setting for screen rotation. If not, ensure that your device's orientation... show fix »
 
Glitches
glitches in downloading feature

๐Ÿ› ๏ธ 1. Restart the app and try downloading again. 2. Check your internet connection to ensure it is stab... show fix »
 
Updates
delayed addition of new movies and episodes

๐Ÿ› ๏ธ 1. Check for app updates that may include new content. Go to the App Store and see if an update is a... show fix »
 
Crashes
frequent crashes and bugs

๐Ÿ› ๏ธ 1. Ensure the app is updated to the latest version by checking the App Store. 2. Restart your iPhone... show fix »
error message when opening app

๐Ÿ› ๏ธ 1. Restart your iPhone and try opening the app again. 2. Check for app updates in the App Store and... show fix »
app closes unexpectedly after update

๐Ÿ› ๏ธ 1. Restart your iPhone after the update to clear any temporary glitches. 2. Check for any additional... show fix »
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Developer:
Next Generation Communication
Email:
  http://ngcigroup.com
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 Private Data MyTV+ collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

 Breakdown of Software Ratings
Positive experience
84.7%

Negative experience
11.4%

Neutral
3.9%

~ from our NLP analysis of 19,985 combined software ratings.