fix problems on ZoomOn Home Security Camera [iphone]

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—— Run into issues on ZoomOn Home Security Camera? Get help pending when official support gets back to you!

ZoomOn Home Security Camera
Info:
company: Master Home Security s.r.o.
: https://www.zoomon.camera
: www.zoomon.camera
Chat with our AI-based ZoomOn Home Security Camera Support
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Settings issue

No motion detection settings

Fix: 1. Check App Settings: Open the ZoomOn app, go to Settings, and look for any options related to motion detection. Ensure that they are enabl... ⇲
 
Support issue

Limited support without subscription

Fix: 1. Utilize Online Resources: Check the ZoomOn website for FAQs, user manuals, and troubleshooting guides that are available for free. 2. Co... ⇲
 
Audio issue

Microphone fails after initial use

Fix: 1. Check App Permissions: Go to Settings > Privacy > Microphone and ensure that ZoomOn has permission to access the microphone. 2. Restart... ⇲
 
Video issue

Cannot record video

Fix: 1. Check Subscription Level: Ensure that your subscription level includes video recording features. If not, consider upgrading your subscrip... ⇲
 
Payments issue

Difficult to cancel subscription

Fix: 1. Use the App Store: Go to the App Store, tap on your profile picture, select 'Subscriptions', find ZoomOn, and follow the prompts to cance... ⇲

High subscription cost

Fix: 1. Explore Alternative Plans: Check if ZoomOn offers different subscription tiers that may be more affordable. 2. Look for Promotions: Occa... ⇲

Limited functionality without payment

Fix: 1. Explore Free Features: Familiarize yourself with the free features available in the app and make the most of them. 2. Consider a Trial:... ⇲
 
Loading issue

Endless loading when connecting

Fix: 1. Check Internet Connection: Ensure that your iPhone is connected to a stable Wi-Fi network. Try switching to a different network if possib... ⇲
 
Bugs issue

False alarms with motion detection

Fix: 1. Adjust Sensitivity Settings: If available, go to the app settings and adjust the motion detection sensitivity to reduce false alarms. 2.... ⇲
 
Crashes issue

ZoomOn Home Security Camera closes unexpectedly

Fix: 1. Update the App: Check for updates in the App Store and install the latest version of ZoomOn. 2. Clear App Cache: Go to Settings > Genera... ⇲
 
Compatibility issue

No Mac/PC support

Fix: 1. Use iPhone as a Hotspot: If you need to access the app on a larger screen, consider using your iPhone as a hotspot and accessing the app... ⇲
 
Network issue

High bandwidth usage

Fix: 1. Adjust Video Quality: If the app allows, lower the video quality settings to reduce bandwidth usage. 2. Schedule Recording Times: If pos... ⇲
 
UI issue

Not intuitive setup process

Fix: 1. Follow the User Manual: Refer to the user manual or online setup guide provided by ZoomOn for step-by-step instructions. 2. Watch Tutori... ⇲
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 what users are saying
Good experience
77.5%

Bad experience
17.0%

Neutral
5.5%

~ from our NLP analysis of 1,376 combined software ratings.

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 Private Data ZoomOn Home Security Camera collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Year Premium Security Acc.: $59.99 Yearly subscription of Home Security Monitor
  2. 1 Month Premium Security Acc.: $11.99 Monthly subscription of Home Security Monitor
  3. 1 Week Premium Security Acc.: $5.99 Weekly subscription of Home Security Monitor
  4. Premium Multi-Platform License: $179.99 Limitless devices use through different OS
  5. 1 Week Premium Security Acc.: $2.49 Weekly subscription of Home Security Monitor
  6. 1 Month Premium Security Acc.: $4.99 Monthly subscription of Home Security Monitor
  7. 1 Year Premium Security Acc.: $39.99 Yearly subscription of Home Security Monitor
  8. Cloud Connection One Quarter: $19.99 Enjoy 3 months subscription of Home monitor
  9. 1 Year Premium Security Acc.: $9.99 Yearly subscription of Home Security Monitor