fix problems on Trail Run Project [iphone]

​

—— Run into issues on Trail Run Project? Get help pending when official support gets back to you!

Trail Run Project
Info:
company: Adventure Projects Inc.
: https://www.trailrunproject.com/help
: www.trailrunproject.com
Chat with our AI-based Trail Run Project Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Some trails missing from app

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as trail data may be updated regularly. Go to the App Store and ch... ⇲

Driving directions sometimes inaccurate

Fix: 1. Verify location settings: Go to Settings > Privacy > Location Services. Ensure that location services are enabled for the Trail Run Proje... ⇲
 
Uploads issue

Inability to add photos via app

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos. Ensure that the Trail Run Project app has permission to access your photos. If... ⇲
 
Loading issue

Cannot load GPX files into app

Fix: 1. Check file format: Ensure that the GPX files you are trying to load are not corrupted and are in the correct format. You can test the fil... ⇲
 
Updates issue

Difficult navigation after recent update

Fix: 1. Familiarize with new UI: Take some time to explore the new user interface. Look for tutorials or help sections within the app that may gu... ⇲
 
Crashes issue

Crashes about 50% of the time

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often include bug fixes that can resolve crashing issues.... ⇲
 
UI issue

New UI complicates trail selection

Fix: 1. Explore the new features: Spend some time navigating through the new UI to familiarize yourself with the changes. Look for any tutorials... ⇲
 
Features issue

No timer for GPS tracked runs

Fix: 1. Use a separate timer: While the app may not have a built-in timer, you can use the built-in Clock app on your iPhone to set a timer or st... ⇲

Missing off-trail warning system

Fix: 1. Check settings: Look in the app settings to see if there is an option to enable off-trail warnings or alerts. Sometimes these features ar... ⇲

Limited trail information in non-popular areas

Fix: 1. Use alternative resources: For trails in less popular areas, consider using other resources such as local hiking websites, forums, or com... ⇲
 
Syncing issue

Inconsistent trail data across platforms

Fix: 1. Verify data sources: Check if the app has a specific source for trail data and ensure you are using the same source across platforms. Thi... ⇲
 
Compatibility issue

No watch app for tracking runs

Fix: 1. Use your iPhone: While there may not be a dedicated watch app, you can still track your runs using the Trail Run Project app on your iPho... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.2%

Bad experience
6.9%

Neutral
2.0%

~ from our NLP analysis of 408 combined software ratings.

 Switch to these Alternatives:
rakkup
BOLDERBoulder 10K
Outside TV: Live Sports & More
Pebble Climbing
AspectAvy
Competitive Timing app
Winter Park
Vertical-Life Climbing
Stryd
Rock Climbing Guide | 27 Crags

 Private Data Trail Run Project collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics