fix problems on Luminary Podcasts & Originals [iphone]

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—— Run into issues on Luminary Podcasts & Originals? Get help pending when official support gets back to you!

Luminary Podcasts & Originals
Info:
company: Luminary Media, LLC
: https://luminary.zendesk.com/hc/en-us
: luminarypodcasts.com
Chat with our AI-based Luminary Podcasts & Originals Support
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Freezing issue

Luminary Podcasts & Originals freezes during playback

Fix: 1. Restart the app: Close Luminary completely and reopen it. 2. Check for updates: Go to the App Store and ensure you have the latest versi... ⇲
 
Bugs issue

Inconsistent playback resume

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates for Luminary. 2. Check your internet connection: A weak connection... ⇲

Playback controls are unresponsive

Fix: 1. Restart the app: Close Luminary completely and reopen it to see if the playback controls become responsive. 2. Check for updates: Go to... ⇲
 
Ads issue

Home screen promotes unrelated content

Fix: 1. Customize your preferences: Check if there are settings within the app to adjust your content preferences or interests. 2. Clear app cac... ⇲
 
Slow issue

Slow app performance

Fix: 1. Restart the app: Close Luminary completely and reopen it. 2. Free up device storage: Go to Settings > General > iPhone Storage and delet... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation structure. 2. Use the search featur... ⇲
 
Customization issue

Limited customization options

Fix: 1. Explore app settings: Check the settings menu for any available customization options, such as themes or layout changes. 2. Provide feed... ⇲
 
Search issue

Search feature is inaccurate

Fix: 1. Use specific keywords: When searching, try using more specific terms or phrases related to the content you are looking for. 2. Check spe... ⇲
 
Compatibility issue

No Apple Watch compatibility

Fix: 1. Use your iPhone: While waiting for Apple Watch compatibility, continue using Luminary on your iPhone for podcast listening. 2. Explore a... ⇲
 
Settings issue

Sleep timer lacks options

Fix: 1. Use a third-party sleep timer app: Consider downloading a sleep timer app from the App Store that can work alongside Luminary to set a ti... ⇲
 
Downloads issue

Issues with downloading content

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection when attempting to download content. 2. Free up st... ⇲
 
Payments issue

Subscription cancellation problems

Fix: 1. Check your subscription settings: Go to Settings > [your name] > Subscriptions on your iPhone to manage your Luminary subscription. 2. F... ⇲
 
Support issue

No contact email for support

Fix: 1. Check the app: Look for a help or support section within the Luminary app that may provide FAQs or troubleshooting tips. 2. Visit the we... ⇲
 
Network issue

Luminary Podcasts & Originals does not connect to Google Home speakers

Fix: 1. Check your Google Home settings: Ensure that your Google Home is set up correctly and is connected to the same Wi-Fi network as your iPho... ⇲

Luminary Podcasts & Originals times out frequently

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Restart the app: Close Luminary completely and... ⇲
 
Loading issue

Episodes sometimes unavailable

Fix: 1. Check for updates: Ensure you have the latest version of Luminary by checking the App Store. 2. Refresh the app: Pull down on the home s... ⇲
 
Login issue

No existing account sign-in option

Fix: 1. Check for updates: Ensure you have the latest version of Luminary by checking the App Store. 2. Explore the app: Look for any options to... ⇲
 
Content issue

Limited original content

Fix: 1. Explore other categories: Check if there are other categories or genres within the app that may have more content available. 2. Provide... ⇲
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 what users are saying
Good experience
97.6%

Neutral
1.3%

Bad experience
1.1%

~ from our NLP analysis of 12,204 combined software ratings.

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 Private Data Luminary Podcasts & Originals collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Luminary Premium - Monthly: $6.99 Monthly subscription to Luminary Premium
  2. Luminary Premium - Annual: $49.99 Annual subscription to Luminary Premium
  3. Luminary Premium - Annual: $34.99 Annual subscription to Luminary Premium