fix problems on Gaia [iphone]

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—— Run into issues on Gaia? Get help pending when official support gets back to you!

Gaia: Streaming Consciousness
Info:
company: Gaia
: http://www.gaia.com/contact
: www.gaia.com
Chat with our AI-based Gaia Support
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Video issue
Inconsistent video playback

Fix: 1. Check your internet speed using a speed test app. If the speed is low, consider switching to a different network or moving closer to your... ⇲
Inability to resume videos after pausing

Fix: 1. Ensure the app is updated to the latest version, as updates may fix bugs related to playback. 2. Try closing the app completely and reope... ⇲
 
UI issue
Poor navigation and organization

Fix: 1. Familiarize yourself with the app layout by exploring different sections. Use the 'Home' tab to find featured content and the 'Library' f... ⇲
Missing dates on show thumbnails

Fix: 1. Check the app settings to see if there is an option to display additional information on thumbnails. 2. If the information is not availab... ⇲
Small text size and difficult to read

Fix: 1. Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size and moving the slider to increase the size. 2... ⇲
Rotation issues on iPad

Fix: 1. Check if the rotation lock is enabled on your iPad. Swipe down from the top-right corner to access the Control Center and ensure the rota... ⇲
 
Customization issue
No English subtitles available

Fix: 1. Check the settings within the app to see if there is an option to enable subtitles. Sometimes, subtitles are available but need to be act... ⇲
 
Search issue
Difficult to find previously watched content

Fix: 1. Use the 'Watch History' feature if available in the app to quickly access previously watched videos. 2. Bookmark or save shows you are in... ⇲
Search function lacks effective filtering

Fix: 1. Use specific keywords or phrases when searching to narrow down results. 2. Try searching by categories or genres if available, as this ca... ⇲
 
Crashes issue
Gaia crashes when pausing or rewinding

Fix: 1. Ensure your app is updated to the latest version by checking the App Store. 2. Restart your iPhone to clear any temporary issues that may... ⇲
 
Downloads issue
Download progress monitoring is fragile

Fix: 1. Check your internet connection to ensure it is stable while downloading. 2. Restart the app to refresh the download status if it seems st... ⇲
Limited offline playback functionality

Fix: 1. Check the app settings to see if there are options to download more content for offline viewing. 2. Ensure you have enough storage space... ⇲
 
Compatibility issue
Inconsistent performance on smart TV

Fix: 1. Ensure your smart TV's firmware is up to date. Check the settings menu for software updates. 2. Restart both your smart TV and the app to... ⇲
 
Payments issue
High subscription cost compared to competitors

Fix: 1. Review the features and content offered by Gaia to determine if it meets your needs compared to competitors. 2. Look for any promotional... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.1%

Bad experience
2.3%

Neutral
1.5%

~ from our NLP analysis of 126,470 combined software ratings.

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HISTORY: Shows & Documentaries
HISTORY Vault

 Private Data Gaia collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Gaia Membership: $13.99 Access to Gaia content on web and in app
  2. Gaia Membership: $119.00 Access to Gaia content on web and in app
  3. Gaia Membership: $11.99 Gain access to library of over 8000 videos
  4. Gaia+ Membership: $299.99 This is an auto-renewing subscription to Gaia
  5. Gaia Membership Renewal: $11.99 Access to Gaia content on web and in app