fix problems on Odysee [iphone]

—— Run into issues on Odysee? Get help pending when official support gets back to you!

Odysee

Info:

company: Odysee Holdings

: http://odysee.com

: odysee.com

Chat with our AI-based Odysee Support

🛠️ Common Odysee Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Audio frequently becomes unsynced with video

Fix: Try restarting the app. Close Odysee completely by swiping it away from the app switcher, then reopen it. This can help reset the audio and... ⇲

Video detaching feature doesn't work correctly

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for Odysee, and update if necessary. Sometimes, bu... ⇲

UI issue

No quick advance option in full screen mode

Fix: Use the seek bar at the bottom of the video player to manually skip ahead. Tap and hold the bar to drag it to your desired time. OR Check... ⇲

Inability to control stream from mobile

Fix: Ensure that you are logged into the same account on both devices. This can sometimes affect control features. OR Try using a different de... ⇲

Sign-in menu obscured by keyboard

Fix: Try rotating your device to landscape mode. This can sometimes help reposition the keyboard and sign-in menu. OR Tap outside the keyboard... ⇲

Keyboard pops up unnecessarily

Fix: Check if there are any settings in the app that control keyboard behavior. Adjusting these settings may help reduce unnecessary pop-ups. O... ⇲

Lack of back button

Fix: Use the swipe gesture to go back to the previous screen. Swiping from the left edge of the screen may function as a back button. OR Check... ⇲

Bugs issue

Mobile app is entirely unusable

Fix: Clear the app cache. Go to your iPhone settings, find Odysee, and look for an option to clear cache or data. This can help improve performan... ⇲

Freezing issue

Live streams freeze and fall behind

Fix: Check your internet connection. Ensure you have a stable and fast connection, as live streaming requires a good bandwidth. OR Try lowerin... ⇲

Search issue

Search engine doesn't work

Fix: Try restarting the app. Sometimes, a simple restart can resolve temporary glitches in the search functionality. OR Clear the app cache or... ⇲

Difficulty finding content

Fix: Use specific keywords in the search bar to narrow down your results. Be as descriptive as possible. OR Explore categories or tags within... ⇲

Compatibility issue

No playlist option on iOS app

Fix: Create a playlist on the desktop version of Odysee, if available, and access it through the mobile app. This can be a workaround until the f... ⇲

Loading and playback issues on older devices

Fix: Reduce the video quality in the app settings to improve playback performance on older devices. OR Close other apps running in the backgro... ⇲

Audio issue

Manual unmute required for each video

Fix: Check the app settings for any options related to audio playback. Some apps allow you to set default audio preferences. OR Consider using... ⇲

Background play not available

Fix: Check if there are any settings in the app that allow background play. Some apps have this feature hidden in settings. OR Consider using... ⇲

Crashes issue

Odysee crashes on opening after update

Fix: Force close the app and restart it. Swipe up from the bottom of the screen and swipe the Odysee app off the screen to close it completely, t... ⇲

Odysee crashes when following new users

Fix: Avoid following multiple users at once. Follow one user at a time to see if this prevents crashes. OR Clear the app cache or data to remo... ⇲

Crashes when following new users

Fix: Follow users one at a time instead of in bulk to see if this prevents crashes. OR Clear the app cache or data to remove any corrupted fil... ⇲

Loading issue

Video thumbnails fail to load

Fix: Check your internet connection. A slow connection can prevent thumbnails from loading properly. OR Try refreshing the app or navigating a... ⇲

Performance issues with loading times

Fix: Clear the app cache or data to improve loading times. This can help remove any unnecessary files that slow down performance. OR Ensure yo... ⇲

Customization issue

No multi-speed control

Fix: Check the app settings for any playback speed options. Some apps have hidden settings for playback speed. OR Use the seek bar to manually... ⇲

Uploads issue

Inability to upload videos

Fix: Ensure you have the correct permissions enabled for the app in your iPhone settings. Go to Settings > Privacy > Photos and ensure Odysee has... ⇲

Messages issue

Error message for wrong email is unclear

Fix: Double-check the email address you are entering for typos or errors. Ensure it is the correct email associated with your account. OR Try... ⇲

Ads issue

Pop-ups and banners obstruct navigation

Fix: Look for a close button on the pop-up or banner to dismiss it. This is often located in the top right corner. OR Check the app settings f... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

54.1%

Bad experience

33.3%

Neutral

12.6%

~ from our NLP analysis of 859 combined software ratings.

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Private Data Odysee collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics