fix problems on Toucan Smart Home [iphone]

—— Run into issues on Toucan Smart Home? Get help pending when official support gets back to you!

Toucan Smart Home

Info:

company: Vupoint Solutions

: https://www.toucansolution.com

Chat with our AI-based Toucan Smart Home Support

🛠️ Common Toucan Smart Home Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Toucan Smart Home crashes when accessing events

Fix: 1. Restart the app: Close the Toucan Smart Home app completely and then reopen it. This can clear temporary glitches. 2. Clear app cache: G... ⇲

Live feed takes too long to load

Fix: 1. Check your internet connection: Ensure that your Wi-Fi is stable and has a strong signal. You can do this by testing other apps or websit... ⇲

Notifications issue

Notifications for movement often lead to upgrade prompts

Fix: 1. Check notification settings: Go to the app settings and ensure that notifications are set up correctly. You may be able to customize whic... ⇲

Bugs issue

Inconsistent motion detection

Fix: 1. Adjust camera placement: Ensure that the camera is positioned correctly to capture motion effectively. Avoid placing it in areas with too... ⇲

Delayed response in recording events

Fix: 1. Check your internet speed: Use a speed test app to ensure your internet connection is fast enough for real-time recording. 2. Reduce the... ⇲

Settings issue

Limited settings options for second camera

Fix: 1. Check for app updates: Ensure that you have the latest version of the app, as updates may include additional settings for multiple camera... ⇲

Toucan Smart Home does not allow scheduling for lights

Fix: 1. Explore app settings: Check if there are any hidden options for scheduling lights that you may have missed. 2. Use a smart plug: If sche... ⇲

Registration issue

Toucan Smart Home fails to register new accounts

Fix: 1. Check your internet connection: Ensure you have a stable internet connection while trying to register. 2. Use a different email address:... ⇲

Battery issue

Poor battery life notifications

Fix: 1. Check battery settings: Go to your iPhone settings and check the battery usage for the Toucan app. This can help you understand how much... ⇲

Requires frequent recharging of battery

Fix: 1. Optimize camera settings: Reduce the frequency of motion detection or video recording to conserve battery life. 2. Use a power adapter:... ⇲

Network issue

Frequent connectivity issues

Fix: 1. Restart your router: Unplug your router for about 30 seconds and then plug it back in to refresh your connection. 2. Move the camera clo... ⇲

Inability to access live stream after resetting device

Fix: 1. Reconfigure the device: After resetting, ensure that you follow the setup instructions carefully to reconnect the device to your app. 2.... ⇲

Updates issue

Firmware updates create more problems than they solve

Fix: 1. Avoid automatic updates: If the app allows, disable automatic firmware updates to prevent unwanted changes. 2. Roll back to a previous f... ⇲

UI issue

Images do not update on home screen

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the images update. 2. Check internet connection: Ensure that your devi... ⇲

Customization issue

Toucan Smart Home is basic and lacks advanced features

Fix: 1. Explore third-party integrations: Look for compatible third-party apps that can enhance the functionality of your Toucan Smart Home syste... ⇲

Compatibility issue

Cannot view camera simultaneously on multiple devices

Fix: 1. Check app settings: Some apps limit simultaneous access for security reasons. Review the app settings to see if there are options to enab... ⇲

Video issue