fix problems on Wansview Cloud [iphone]

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—— Run into issues on Wansview Cloud? Get help pending when official support gets back to you!

Wansview Cloud
Info:
company: Ajcloud Labs Inc.
: https://www.ajcloud.net
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Downloads issue
Download must be all on the same day

Fix: To work around this limitation, consider manually recording important footage to your device as it happens, rather than relying on the downl... ⇲
 
Notifications issue
Cannot delete all notifications at once

Fix: Manually delete notifications one by one by swiping left on each notification and selecting 'Delete'. This is currently the only method avai... ⇲
 
Network issue
Camera disconnects frequently

Fix: Check your Wi-Fi connection. Ensure that the camera is within range of your router and that there are no obstructions. You may also want to... ⇲
Camera fails to reconnect after being offline

Fix: Ensure that the camera is powered on and within range of your Wi-Fi network. Restart the camera and check the app to see if it reconnects au... ⇲
 
Updates issue
Recent update made timeline navigation difficult

Fix: Familiarize yourself with the new navigation layout by exploring the app settings or help section. Sometimes updates change the interface, a... ⇲
Inconsistent app performance after updates

Fix: Clear the app cache by going to your iPhone settings, selecting the Wansview Cloud app, and choosing 'Clear Cache' if available. This can he... ⇲
 
Settings issue
Siren cannot be scheduled for specific times

Fix: Use the motion detection settings to trigger the siren when motion is detected, as a workaround for scheduling. This way, the siren will act... ⇲
 
Storage issue
Limited cloud storage options

Fix: Evaluate your storage needs and consider using an external storage solution, such as a NAS (Network Attached Storage) device, to store foota... ⇲
 
Payments issue
Requires subscription for recorded footage access

Fix: If you want to avoid subscription fees, consider using the camera's local storage options, if available, to save footage directly to your de... ⇲
 
Bugs issue
Motion detection triggered by non-threatening objects

Fix: Adjust the motion detection sensitivity settings in the app. Lowering the sensitivity can help reduce false alarms caused by non-threatening... ⇲
 
UI issue
No minimized window for multitasking

Fix: Use the iPhone's split-screen feature if available on your device. This allows you to use the Wansview Cloud app alongside another app, impr... ⇲
Playback bubbles not represented on a standard timeline

Fix: Check if there is an option in the app settings to switch to a standard timeline view for playback. This may help in visualizing the playbac... ⇲
 
Support issue
Poor customer service and support

Fix: Utilize online forums and community support groups where other users may share solutions and tips for common issues. This can often provide... ⇲
 
Compatibility issue
Limited AI features for multiple cameras

Fix: Explore the app settings to see if there are any updates or additional features that can be enabled for AI functionality. Sometimes features... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.9%

Bad experience
2.7%

Neutral
2.4%

~ from our NLP analysis of 26,416 combined software ratings.

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 Private Data Wansview Cloud collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics