fix problems on Kura Sushi Rewards [iphone]

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—— Run into issues on Kura Sushi Rewards? Get help pending when official support gets back to you!

Kura Sushi Rewards
Info:
company: Kura Sushi USA, INC
: https://kurasushi.com/contact
: kurasushi.com
Chat with our AI-based Kura Sushi Rewards Support
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UI issue

Inability to scroll through menu

Fix: 1. Restart the app by closing it completely and reopening it. 2. If the issue persists, check for updates in the App Store and install any a... ⇲

Lag when tapping buttons

Fix: 1. Close other apps running in the background to free up system resources. 2. Restart your iPhone to refresh the system and clear temporary... ⇲

Complicated waitlist check-in process

Fix: 1. Follow the on-screen instructions carefully during the check-in process. 2. If you encounter issues, try restarting the app and going thr... ⇲
 
Loading issue

Random page reloads

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue improves. 2. Clear the app's cac... ⇲
 
Payments issue

Payment processing issues

Fix: 1. Ensure your payment information is correctly entered in the app. Go to your account settings and verify your payment details. 2. Check yo... ⇲
 
Bugs issue

Inaccurate stock information

Fix: 1. Refresh the app by closing it completely and reopening it. 2. Check for app updates in the App Store and install any available updates to... ⇲

Cannot make reservations

Fix: 1. Ensure you are logged into your account and that your app is updated to the latest version. 2. Check if the reservation feature is availa... ⇲
 
Settings issue

Points expiration policy

Fix: 1. Review the terms and conditions of the rewards program within the app to understand the points expiration policy. 2. Keep track of your p... ⇲
 
Account issue

Account migration issues

Fix: 1. Ensure you are using the correct login credentials for the account you are trying to migrate. 2. Check for any app updates that may addre... ⇲
 
Registration issue

Verification email not sent

Fix: 1. Check your spam or junk email folder to see if the verification email was filtered there. 2. Ensure you entered the correct email address... ⇲
 
Compatibility issue

Limited functionality for multiple users

Fix: 1. Check if the app allows multiple user accounts and how to switch between them in the settings. 2. Ensure each user has their own account... ⇲
 
Customization issue

No 'save order' function

Fix: 1. If the app does not have a save order function, consider taking a screenshot of your order for reference. 2. Write down your order detail... ⇲
 
Crashes issue

Kura Sushi Rewards crashes during use

Fix: 1. Close the app completely and restart your iPhone to clear any temporary issues. 2. Check for app updates in the App Store and install any... ⇲
 
Support issue

Error messages during support submission

Fix: 1. Ensure you have a stable internet connection when submitting support requests. 2. Double-check that all required fields are filled out co... ⇲
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 what users are saying
Good experience
95.4%

Bad experience
3.1%

Neutral
1.5%

~ from our NLP analysis of 6,113 combined software ratings.

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 Private Data Kura Sushi Rewards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics