fix problems on Jollibee Ordering [iphone]

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—— Run into issues on Jollibee Ordering? Get help pending when official support gets back to you!

Jollibee Ordering
Info:
company: Honeybee Foods Corporation
: https://www.jollibeefoods.com/pages/contact-us
: www.jollibeefoods.com
Chat with our AI-based Jollibee Ordering Support
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Bugs issue

Inaccurate order processing

Fix: Double-check your order summary before finalizing the purchase to ensure all items are correct. If you notice an error, cancel the order imm... ⇲

Frequent item shortages

Fix: When placing an order, check the app for any notifications regarding item availability. If an item is marked as unavailable, choose an alter... ⇲

Missing items in orders

Fix: Always review your order before finalizing it. After receiving your order, check the items against your order confirmation to ensure everyth... ⇲

Confusing shipping charges

Fix: Review the shipping charges before finalizing your order. If the charges seem unclear, check the app's FAQ section for explanations on how s... ⇲

Inconsistent packaging for delivery

Fix: When receiving your order, check the packaging for any damage or issues. If you notice inconsistencies, report them to the restaurant immedi... ⇲

Errors when adding items to cart

Fix: Try restarting the app or your device to clear any temporary glitches. If the issue persists, check for app updates in the App Store. OR... ⇲

Lack of clear communication regarding item availability

Fix: Check the app regularly for updates on menu items and availability. If you notice an item is frequently unavailable, consider asking the sta... ⇲
 
UI issue

Drive-thru only locations not indicated

Fix: Before placing an order, check the location details in the app. Look for any notes or indicators that specify if the location is drive-thru... ⇲

Address input issues

Fix: Ensure that you are entering your address correctly, including any necessary details like apartment numbers or landmarks. Use the autocomple... ⇲
 
Slow issue

Slow order preparation times

Fix: Place your order during non-peak hours to avoid long wait times. You can also call ahead to check the estimated preparation time. OR If y... ⇲
 
Support issue

Poor staff training

Fix: If you encounter issues with staff, politely ask for clarification or assistance. Sometimes, a friendly approach can yield better service.... ⇲

Difficulties in contacting customer service

Fix: Look for a 'Contact Us' section within the app or on the restaurant's website for customer service options, such as email or chat support.... ⇲
 
Features issue

No loyalty or rewards program

Fix: Keep track of your purchases manually and consider asking the restaurant if they have any upcoming loyalty programs or promotions. OR Loo... ⇲
 
Customization issue

Limited drink and side options

Fix: Explore the menu thoroughly to see if there are any seasonal or limited-time drink and side options that may not be immediately visible. O... ⇲

Jollibee Ordering does not allow ordering spicy chicken

Fix: Check the menu for any specific spicy chicken options. If they are not listed, it may be a limitation of the app. You can try ordering in pe... ⇲

No option for special instructions

Fix: If the app does not provide a field for special instructions, consider calling the restaurant directly after placing your order to communica... ⇲
 
Account issue

Jollibee Ordering does not remember user information

Fix: Ensure that you are logged into your account and that you have enabled any necessary permissions for the app to save your information. OR... ⇲
 
Freezing issue

Jollibee Ordering freezes or crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. OR If the app cont... ⇲
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 what users are saying
Bad experience
60.2%

Good experience
31.4%

Neutral
8.4%

~ from our NLP analysis of 261 combined software ratings.

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 Private Data Jollibee Ordering collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics