fix problems on Macadam [iphone]

​

—— Run into issues on Macadam? Get help pending when official support gets back to you!

Macadam - Walk And Earn
Info:
company: PRODUKT BCN INTERACTIVE SL
: https://macadam.app/
: macadam.app
Chat with our AI-based Macadam Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inconsistent point conversion for steps

Fix: Keep track of your daily steps using a separate pedometer or fitness app to compare with the points you receive. If you notice discrepancies... ⇲
 
Payments issue

Difficult to cash out due to high coin requirements

Fix: Focus on accumulating coins by participating in any available challenges or promotions that offer higher coin rewards. Set a specific target... ⇲
 
Account issue

Account deletion without user consent

Fix: Regularly back up your account information and any important data related to your app usage. If you notice your account has been deleted, ch... ⇲
 
Syncing issue

Steps not converted from wearable devices

Fix: Ensure that your wearable device is properly synced with the app. Check the app's settings to confirm that it is connected to your wearable... ⇲

No automatic step conversion

Fix: Check the app settings to see if there is an option to enable automatic step conversion. If not, make it a habit to log in regularly to conv... ⇲
 
Login issue

Need to log in daily to convert steps

Fix: Set a daily reminder on your phone to log into the app at a specific time each day. This can help you establish a routine and ensure you don... ⇲
 
Support issue

Lack of customer support response

Fix: Utilize any available FAQs or help sections within the app to troubleshoot common issues. Many apps have community forums or user groups whe... ⇲
 
Ads issue

Ads interrupt user experience

Fix: Check if the app offers a premium version or subscription that removes ads. If available, consider upgrading to enhance your user experience... ⇲
 
UI issue

Confusing reward system

Fix: Take time to read through the app's reward system guidelines and any tutorials provided. Understanding how points and rewards are structured... ⇲
 
Customization issue

Limited prize options

Fix: Provide feedback within the app about desired prize options, as user input can sometimes influence future updates. Meanwhile, focus on accum... ⇲
 
Slow issue

Time-consuming to earn rewards

Fix: Set realistic goals for your walking and point accumulation. Break down your goals into smaller, manageable tasks to make the process feel l... ⇲
 
Gameplay issue

Issues with game task completion

Fix: Review the specific requirements for each game task to ensure you are meeting all criteria. Sometimes tasks have hidden requirements that ar... ⇲
 
Notifications issue

Need for reminders to sync coins

Fix: Set a daily reminder on your phone to check and sync your coins. This can help you stay on top of your coin balance and ensure you don’t mis... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.6%

Bad experience
1.8%

Neutral
1.6%

~ from our NLP analysis of 5,369 combined software ratings.

 Switch to these Alternatives:
explorz - Adventure awaits
MEDADOM | Un médecin en vidéo
ShapeYou – Fitness, Nutrition
WeWard - The Walking App
Qare - Consultez un médecin
Fitness Park App
FizzUp - Workouts & Nutrition
Livi – See a Doctor by Video
TSE - Sport & Nutrition
Compte ameli

 Private Data Macadam collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics