—— Run into issues on Feres? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To adjust the order of the confirmation process, check the app settings for any options related to pickup confirmation. If there are no sett... ⇲
Fix: Try adjusting the zoom level on the map by pinching in or out to see if that helps reduce the obstruction caused by the badge. Additionally,... ⇲
Fix: Check the app settings for any options related to map display or icon size. If such options are not available, try zooming out on the map to... ⇲
Fix: Ensure that your iPhone's display settings are set to the recommended resolution. Go to Settings > Display & Brightness and adjust the setti... ⇲
Fix: If the app does not allow you to select from recent locations, try clearing the app's cache or data in your iPhone settings. Go to Settings... ⇲
Fix: If the app does not support screen rotation, check your iPhone's settings to ensure that screen rotation is enabled. Go to Settings > Displa... ⇲
Fix: If you encounter a keyboard issue while changing your username, try restarting the app or your iPhone to reset any temporary glitches. Ensur... ⇲
Fix: If you encounter a driver requesting extra money, politely decline and remind them that all payments should be processed through the app. Re... ⇲
Fix: If a driver takes change without your consent, immediately inform them that you do not agree to this. Document the incident and report it th... ⇲
Fix: If a driver does not provide exact change, request the correct amount politely. If they refuse, document the incident and report it through... ⇲
Fix: If you notice a discrepancy between the estimated fare and the actual fare, take a screenshot of the estimated fare before the ride and comp... ⇲
Fix: If you notice a difference in the rate amount, take a screenshot of the fare displayed on your app and compare it with the driver's app if p... ⇲
Fix: If you are having issues withdrawing Feres miles, check the app's FAQ section for any specific withdrawal guidelines. Ensure that you meet a... ⇲
Fix: If you suspect a driver is multitasking, you can report this behavior through the app's complaint feature. Provide details about the inciden... ⇲
Fix: If the car details you see in the app do not match the actual vehicle, take a photo of the car and report the discrepancy through the app's... ⇲
Fix: If a driver does not inform you about sub roads, you can ask them directly for clarification during the ride. If this is a recurring issue,... ⇲
Fix: If a driver rejects your trip after accepting it, try to book another ride immediately. Document the incident and report it through the app'... ⇲
Fix: If the app pins the wrong location, try refreshing your GPS by toggling your location services off and on. Go to Settings > Privacy > Locati... ⇲
Fix: If a specific functionality advertised in the app is not working, check for any updates in the App Store that may address this issue. If the... ⇲
Fix: If the call center is not resolving your complaints, document your interactions and escalate the issue through the app's feedback feature or... ⇲
Fix: If you notice that the car is outdated, take note of the vehicle details and report it through the app's complaint feature. This helps the s... ⇲
Fix: If the app is not compatible with your version of iOS, check the App Store for any available updates for the app. If no updates are availabl... ⇲
Fix: If the app is not working on your iPhone 11 Pro Max, ensure that your iOS is updated to the latest version. Go to Settings > General > Softw... ⇲
Fix: If the app crashes frequently, try restarting your iPhone to clear any temporary glitches. Additionally, ensure that the app is updated to t... ⇲
Fix: If the app crashes when uploading a profile picture, try resizing the image to a smaller file size before uploading. This can help reduce th... ⇲
Fix: If the search function is unreliable, try clearing the app's cache or data in your iPhone settings. Go to Settings > General > iPhone Storag... ⇲
Fix: If the app lags, try closing other background apps to free up memory. Restart your iPhone to clear any temporary glitches that may be causin... ⇲
Fix: If the app prompts no connection, check your internet connection by trying to access other apps or websites. If your connection is stable, t... ⇲
Fix: If you have safety concerns regarding a driver, document your experience and report it through the app's complaint feature immediately after... ⇲