fix problems on File Explorer & Player [iphone]

—— Run into issues on File Explorer & Player? Get help pending when official support gets back to you!

File Explorer & Player

Info:

company: Evgeny Cherpak

: https://www.cherpake.com/support/

: www.cherpake.com

Chat with our AI-based File Explorer & Player Support

🛠️ Common File Explorer & Player Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Asked for support but received refund link

Fix: If you received a refund link instead of support, try to access the app's help or support section directly within the app. Look for a 'Help'... ⇲

Spam for paid version

Fix: To reduce spam for the paid version, check the app's settings for any notification preferences. You may be able to disable promotional notif... ⇲

Ads issue

Ads in free version

Fix: If the ads in the free version are intrusive, consider using the app during off-peak hours when you may be less likely to encounter ads. Alt... ⇲

Useless unless you pay

Fix: If the free version seems limited, explore all features available in the free version. Sometimes, there are hidden functionalities that can... ⇲

Downloads issue

Paid version fails to download

Fix: If the paid version fails to download, first ensure that your device has enough storage space. Go to 'Settings' > 'General' > 'iPhone Storag... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.6%

Bad experience

7.3%

Neutral

3.1%

~ from our NLP analysis of 96 combined software ratings.

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Private Data File Explorer & Player collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Upgrade to Pro Version: $3.49 Unlock Premium Features & Remove Ads
Upgrade to Pro Version - 1M: $0.49 Unlock all premium features for 1 month
Upgrade to PRO: $4.99 Unlock all app features and remove ads.
Remove Ads: $1.99 Remove Ads