fix problems on Owlfiles [iphone]

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—— Run into issues on Owlfiles? Get help pending when official support gets back to you!

Owlfiles - File Manager
Info:
company: Skyjos Co., Ltd.
: https://www.skyjos.com
: www.skyjos.com
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Syncing issue

Cannot transfer files, only copy

Fix: To transfer files instead of copying, use the 'Move' option if available. This may be found in the file options menu. If the app does not su... ⇲

Directories cannot be renamed or deleted

Fix: Check if the app has any restrictions on renaming or deleting directories. If it does, try creating a new directory with the desired name an... ⇲

Inconsistent file renaming functionality

Fix: Ensure that you are following the correct procedure for renaming files. Typically, you can tap and hold the file until a menu appears, then... ⇲

No Google Drive sync in Pro version

Fix: Check if there are any updates or announcements regarding Google Drive integration in the app. Sometimes features are added in updates, so k... ⇲
 
Permissions issue

Limited local file access

Fix: Check the app's settings to see if there are any permissions that need to be enabled for local file access. Go to your device settings, find... ⇲

Limited support for accessing local files

Fix: Check the app settings for any options related to local file access. Ensure that the app has the necessary permissions to access local stora... ⇲
 
Audio issue

No option to loop music or video files

Fix: Look for a playback settings menu within the app. Some apps have hidden options for looping. If you cannot find it, try using a different me... ⇲
 
Video issue

Fast forward functionality missing for video playback

Fix: Check if there are any playback controls that may be hidden. Sometimes, fast forward options are not immediately visible. Look for a slider... ⇲
 
UI issue

Select menu does not exit automatically after action

Fix: Try tapping outside the menu area or pressing the back button to close the menu after making a selection. If this does not work, restarting... ⇲

Thumbnails not large enough

Fix: Check if there is a settings option to adjust thumbnail size within the app. If not, try zooming in on the file list or changing the view mo... ⇲
 
Compatibility issue

Cannot open PDF files on Apple TV version

Fix: Ensure that the PDF files are not corrupted. Try opening them on another device to confirm they work. If they do, check if the Owlfiles app... ⇲
 
Bugs issue

Owlfiles does not remember last playback position for audio/video

Fix: Check the app settings for an option to enable playback position memory. If such an option exists, make sure it is turned on. OR As a wor... ⇲
 
Support issue

Requires setup for email to contact support

Fix: Look for a help or FAQ section within the app that may provide answers to common issues without needing to contact support. This can save ti... ⇲
 
Installation issue

Owlfiles does not show existing files on iPad after installation

Fix: Try restarting the app or your iPad to refresh the file list. Sometimes, a simple restart can resolve visibility issues. OR If files are... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
5.3%

Neutral
3.0%

~ from our NLP analysis of 6,520 combined software ratings.

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Files: File Manager for iPhone

 Private Data Owlfiles collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Owlfiles Pro Monthly: $2.99 Owlfiles Pro Monthly
  2. Owlfiles Pro Yearly: $17.99 Owlfiles Pro Yearly
  3. Owlfiles Pro Lifetime: $49.99 The lifetime license for Owlfiles Pro
  4. Owlfiles Pro Yearly Promo: $14.49 Promotional yearly subscription
  5. Owlfiles Pro Lifetime Promo: $39.99 Promotional lifetime license for Owlfiles Pro