fix problems on Catch Santa In My House! [iphone]

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—— Run into issues on Catch Santa In My House!? Get help pending when official support gets back to you!

Catch Santa In My House!
Info:
company: Magical Beliefs LLC
: https://capturethemagic.freshdesk.com/support/tickets/new
: www.capturethemagic.com
Chat with our AI-based Catch Santa In My House! Support
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Account issue

Inconsistent access to purchased content

Fix: 1. Ensure you are logged into the same Apple ID: Go to Settings > [your name] and confirm that you are using the same Apple ID that you used... ⇲
 
Customization issue

Limited free sticker options

Fix: 1. Explore the app regularly: Developers may add new free stickers during updates or special events. Check the app frequently for any new co... ⇲

No option to resize stickers

Fix: 1. Use photo editing apps: After saving the stickers to your device, use a photo editing app to resize them before using them in your projec... ⇲

Lack of holiday options beyond Christmas

Fix: 1. Suggest new holidays: Use any feedback option in the app to suggest that developers add more holiday options. User feedback can influence... ⇲
 
UI issue

Difficult to navigate tutorial

Fix: 1. Take notes during the tutorial: As you go through the tutorial, jot down key points or steps that you find confusing. This can help you r... ⇲
 
Ads issue

Ads present in the app

Fix: 1. Check for an ad-free version: Some apps offer a paid version that removes ads. Look in the app settings to see if this option is availabl... ⇲
 
Storage issue

Photos do not save to device

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure that 'Catch Santa In My House!' has permission to access your photos.... ⇲
 
Updates issue

Update issues after holidays

Fix: 1. Check for updates regularly: After the holiday season, keep checking the App Store for updates to ensure you have the latest version of t... ⇲
 
Payments issue

Requires separate charges for each sticker pack

Fix: 1. Budget for sticker packs: If you enjoy the app, consider setting aside a small budget for purchasing sticker packs to enhance your experi... ⇲
 
Loading issue

Catch Santa In My House! does not open at times

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲
 
Support issue

Limited customer support for issues

Fix: 1. Check the app's FAQ section: Many apps have a Frequently Asked Questions section that can provide answers to common issues. Look for this... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.3%

Neutral
2.9%

Bad experience
2.7%

~ from our NLP analysis of 25,420 combined software ratings.

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 Private Data Catch Santa In My House! collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Original Santa (Pop): $3.99 Popular Pack- This set of poses are the most popular ones used most often by our clients. Our Original Santa has been touted by customers as one of the most iconic, Original Santa's - it's a Timeless, Classic look.
  2. Original Santa (Std): $0.99 Standard Pack - This is your set of classic poses of the Original Santa. More Original Santa poses available in our Full and Popular Packs
  3. Original Santa (Full): $4.99 Full Pack - This is your entire library of poses for the Original Santa. Original Santa has been touted by customers as one of the most iconic, authentic-looking Santa's - it's a Timeless, Classic look.
  4. Easter Bunny: $0.99 Easter Bunny to be placed onto pictures
  5. Text & Snowfall: $0.00 FREE! An assorted mixture of text stickers and some snowfall overlays
  6. Elves: $0.00 Elves sticker pack
  7. Reindeer & Sleighs: $0.00 Our Christmas Reindeer & Sleighs can be strategically placed in photos to support the theme - "We Caught Santa on Christmas Eve!" Make a Christmas Card too!
  8. Snowman: $0.99 FREE! These Snowman stickers are classic and fun.
  9. Premium Santa Stickers: $5.99 Unlock these stickers forever
  10. Standard Santa Stickers: $4.99 Unlock these stickers forever