—— Run into issues on Moatheni? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try restarting the app. Double-tap the home button (or swipe up from the bottom on newer iPhones) to view all open apps, then swipe up on Mo... ⇲
Fix: Go to the app settings and check the alert settings. Ensure that all relevant notifications are enabled and set to your preferred times. You... ⇲
Fix: Remove the widget and re-add it. To do this, swipe right on your home screen to access the Today View, scroll to the bottom, tap 'Edit', fin... ⇲
Fix: Adjust the text size in the app settings. Look for a 'Text Size' or 'Font Size' option and try reducing the size to see if it resolves the d... ⇲
Fix: Explore the free features thoroughly to maximize their use. Check if there are any features that can be used effectively without payment, su... ⇲
Fix: Review the app's current offerings and see if there are any promotional periods or discounts available for the subscription. Sometimes, apps... ⇲
Fix: Utilize the free features to their fullest potential. Familiarize yourself with all available options and settings to enhance your experienc... ⇲
Fix: Focus on the value the app provides. If you find it beneficial, consider the subscription as an investment in a tool that enhances your dail... ⇲
Fix: Check your iPhone's background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for Moatheni... ⇲
Fix: Check the app settings for notification options. You may be able to rename notifications or adjust how they appear on your lock screen. OR... ⇲
Fix: Verify your location settings. Go to Settings > Privacy > Location Services and ensure that Moatheni has access to your location. This will... ⇲
Fix: Clear the app's cache if possible. Go to the app settings and look for an option to clear cache or reset settings, which may help resolve mi... ⇲
Fix: Check the app's sound settings. Go to the app settings and ensure that the Azan volume is turned up and that the correct Azan sound is selec... ⇲
Fix: Check if there are any updates or settings that may have been overlooked. Sometimes, features are added in updates, so ensure your app is up... ⇲
Fix: Look for a manual adjustment option in the app settings. Some apps allow users to set custom prayer times based on personal preferences or l... ⇲