fix problems on Messenger Kids [iphone]

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—— Run into issues on Messenger Kids? Get help pending when official support gets back to you!

Messenger Kids
Info:
company: Meta Platforms, Inc.
: https://www.facebook.com/help/messenger-app/213724335832452
: messengerkids.com
Chat with our AI-based Messenger Kids Support
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Settings issue
Inability to silence calls during restricted hours

Fix: 1. Go to Settings on your iPhone, then tap on 'Do Not Disturb'. Set a schedule for when you want calls to be silenced. 2. In Messenger Kids... ⇲
Lack of options for group messaging without being friends

Fix: 1. Use existing group chats to communicate with friends and family. 2. Encourage friends to add you to their group chats if they are alread... ⇲
 
Notifications issue
Notifications cannot be silenced

Fix: 1. Go to Settings > Notifications > Messenger Kids. Here, you can adjust the notification settings, including turning off sounds. 2. Use th... ⇲
 
Syncing issue
Messenger Kids does not sync across devices

Fix: 1. Ensure you are logged into the same account on all devices. 2. Check your internet connection on both devices to ensure they are connect... ⇲
 
Video issue
Limited video recording time

Fix: 1. Check if there are any settings within the app that allow you to adjust video recording length. 2. As a workaround, consider recording m... ⇲
 
Gameplay issue
Inconsistent game mechanics

Fix: 1. Ensure the app is updated to the latest version, as updates often fix bugs. 2. Restart the app to refresh the game mechanics. 3. If spe... ⇲
Limited game variety

Fix: 1. Check for any updates to the app that may introduce new games. 2. Explore other apps that offer a wider variety of games and share those... ⇲
Messenger Kids does not allow for easy access to old pets in pet care game

Fix: 1. Check the app for any settings or options that allow you to view past pets. 2. As a workaround, keep a separate record of your pets outs... ⇲
 
Customization issue
Lack of nickname feature for contacts

Fix: 1. Use the existing contact name feature to create a unique identifier for each contact. 2. As a workaround, consider using emojis or symbo... ⇲
No option to customize group icons

Fix: 1. Check if there are any updates available for the app that might add this feature. 2. As a workaround, consider creating a group chat wit... ⇲
Inability to choose profile picture effects

Fix: 1. Check for any updates to the app that may introduce new features. 2. As a workaround, consider using a photo editing app to create a des... ⇲
Limited options for chat appearance

Fix: 1. Check for any updates to the app that may introduce new themes or appearance options. 2. As a workaround, consider using emojis and stic... ⇲
No shop for stickers or emojis

Fix: 1. Check if there are any updates available for the app that might add this feature. 2. As a workaround, use stickers or emojis from other... ⇲
Inability to change contact names for individual friends

Fix: 1. Use the existing contact name feature to create a unique identifier for each contact. 2. As a workaround, keep a separate list of nickna... ⇲
 
Bugs issue
Messenger Kids shows as 'asleep' during early morning hours

Fix: 1. Check the app settings for any sleep mode features and disable them if possible. 2. Ensure your device's settings do not have any restri... ⇲
 
Search issue
Difficulty in finding friends with common names

Fix: 1. Use additional identifiers such as profile pictures or mutual friends to help distinguish between contacts. 2. Encourage friends to use... ⇲
 
Permissions issue
Inability to add friends without parental approval

Fix: 1. Discuss with your parents about the process of adding friends and express your desire for more autonomy. 2. Use existing friends to conn... ⇲
 
Network issue
Inability to connect without internet

Fix: 1. Ensure you have a stable internet connection before using the app. 2. As a workaround, consider using offline messaging apps that allow... ⇲
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 what users are saying
Good experience
82.2%

Bad experience
11.8%

Neutral
5.9%

~ from our NLP analysis of 93,610 combined software ratings.

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 Private Data Messenger Kids collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics