fix problems on Podcast App & Player [iphone]

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—— Run into issues on Podcast App & Player? Get help pending when official support gets back to you!

Podcast App & Player - Castbox
Info:
company: Guru Network Limited
: http://castbox.fm/about.html
: castbox.fm
Chat with our AI-based Podcast App & Player Support
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Search issue

Podcast App & Player fails to surface new episodes

Fix: Ensure that notifications for new episodes are enabled. Go to the app settings and check if there is an option to receive notifications for... ⇲
 
Audio issue

Playback issues with downloaded episodes

Fix: Delete and re-download the problematic episodes. Sometimes, files can become corrupted during the download process, and a fresh download can... ⇲

Bluetooth controls are unreliable

Fix: Disconnect and reconnect your Bluetooth device. Go to your iPhone's Bluetooth settings, forget the device, and then pair it again to see if... ⇲

Podcast App & Player does not pause during navigation instructions

Fix: Check the app settings for any options related to audio interruptions or navigation. Some apps have settings that allow them to pause during... ⇲

Podcast App & Player freezes or distorts sound when multitasking

Fix: Close other apps running in the background to free up system resources. Double-tap the home button and swipe up on apps to close them. OR... ⇲
 
Ads issue

Ads slow down the app

Fix: Clear the app cache if the option is available in the settings. This can help improve performance by removing temporary files that may be ca... ⇲
 
Bugs issue

Episodes marked as played too early

Fix: Check if there is a setting that controls how episodes are marked as played. Some apps allow you to adjust this behavior in the settings men... ⇲
 
Network issue

Streaming instead of downloading consumes data

Fix: Go to the app settings and look for an option to download episodes over Wi-Fi only. This will prevent streaming when you are on mobile data.... ⇲
 
Downloads issue

Difficult to manage downloads

Fix: Create a dedicated folder for downloaded episodes if the app allows it. This can help you organize your downloads better and find them easil... ⇲

No easy way to delete downloaded episodes from main section

Fix: Look for a dedicated downloads section in the app where you can manage your downloaded episodes. This is often where you can delete them eas... ⇲
 
UI issue

Inconsistent organization of podcasts

Fix: Check if there is a sorting option in the app settings. You may be able to sort podcasts by date, title, or other criteria to improve organi... ⇲
 
Customization issue

No option to customize playback settings

Fix: Explore the app settings thoroughly to see if there are any hidden options for playback customization. Sometimes, these settings are not imm... ⇲
 
Messages issue

Sharing episodes results in multiple messages

Fix: Check if there is a setting in the app that controls how sharing works. Some apps allow you to customize sharing options to prevent multiple... ⇲
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 what users are saying
Good experience
97.6%

Bad experience
1.2%

Neutral
1.2%

~ from our NLP analysis of 179,660 combined software ratings.

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 Private Data Podcast App & Player collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlock Castbox Premium: $24.99 Enjoy better podcast listening experience
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  4. Castbox Premium Yearly Promo: $34.99 No ads and enjoy premium features
  5. Castbox Premium: $7.49 Enable premium features
  6. Castbox Premium Promo 180: $0.99 Enable Castbox Premium Features
  7. Castbox Premium Yearly: $34.99 Enjoy the premium features and no ads
  8. Castbox Premium Pro Yearly: $49.99 Enable castbox premium pro features
  9. 3 Months Premium: $9.99 Ad-free version with more premium features
  10. Castbox Premium: $7.99 Enable premium features