fix problems on Jebena [iphone]

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—— Run into issues on Jebena? Get help pending when official support gets back to you!

Jebena
Info:
company: Jebena Tech, Inc.
: http://jebena.app/support
: jebena.app
Chat with our AI-based Jebena Support
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Glitches issue
Glitchy messaging

Fix: Check for any available updates for the Jebena app in the App Store. Developers often release updates to fix bugs and improve performance. K... ⇲
 
Freezing issue
Jebena freezes

Fix: Force close the app by swiping up from the bottom of the screen and swiping Jebena off the screen. Then, reopen the app to see if it functio... ⇲
 
UI issue
Location dropdown not functional

Fix: Check your location settings by going to Settings > Privacy > Location Services. Ensure that Jebena has permission to access your location.... ⇲
Poor user interface

Fix: Familiarize yourself with the app's layout and features. Sometimes, spending time exploring the app can help you navigate it more effectivel... ⇲
 
Account issue
Unable to report fake accounts

Fix: If the reporting feature is not working, try logging out of the app and then logging back in. This can refresh your session and may restore... ⇲
Too many abandoned profiles

Fix: To navigate around abandoned profiles, focus on actively engaging with users who are online and responsive. Look for profiles that have rece... ⇲
Limited visibility of matches

Fix: Engage more actively with the app by swiping and messaging. The more you interact, the more likely you are to see matches. OR Check your... ⇲
 
Bugs issue
Reset timer without usage

Fix: To manage the reset timer, try to limit your app usage to specific times of the day. This way, you can maximize your swipes when you are act... ⇲
Daily review inconsistencies

Fix: Keep track of your daily reviews by noting down your experiences. This can help you identify patterns and understand when the inconsistencie... ⇲
 
Customization issue
No option to see who liked profile

Fix: Engage actively with the app by swiping and messaging. This can increase your visibility and chances of matching with users who have liked y... ⇲
Lack of personality options

Fix: To express your personality, consider using your profile bio effectively. Write a detailed and engaging bio that reflects your interests and... ⇲
No ethnicity filter

Fix: While the app may not have an ethnicity filter, you can use your profile bio to specify your preferences or interests regarding ethnicity, w... ⇲
No manual input for preferences

Fix: Use your profile bio to express your preferences clearly. This can help attract users who align with your interests and preferences. OR E... ⇲
Limited local area selection

Fix: If you are in a limited area, try expanding your search radius if the app allows it. This can help you connect with users from nearby locati... ⇲
 
Permissions issue
Requires sharing to use

Fix: If sharing is mandatory, consider sharing content that you are comfortable with. You can share general interests or experiences rather than... ⇲
 
Security issue
High likelihood of fake accounts

Fix: Be cautious when interacting with new users. Look for profiles with verified information or those that have been active recently. OR Use... ⇲
 
Gameplay issue
Absurd waiting period for swipes

Fix: Plan your swiping times to maximize your usage. Instead of swiping all at once, spread it out throughout the day to make the most of your sw... ⇲
 
Support issue
Lack of customer support for issues

Fix: Check the app for any FAQ or help section that may provide answers to common issues. This can often resolve problems without needing direct... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
64.7%

Bad experience
31.0%

Neutral
4.3%

~ from our NLP analysis of 649 combined software ratings.

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 Private Data Jebena collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. 10 Hearts: $4.99 10 hearts. User is notified immediately.
  2. Unlock 25 People: $7.99 Unlock 25 people who Liked you
  3. 10 Unlocks: $4.99 Unlock 10 people who Liked you
  4. Unlock 40 People: $12.99 Unlock 40 people who Liked you
  5. 25 Likes: $5.99 Unlock 10 people who Liked you