fix problems on Muzz [iphone]

—— Run into issues on Muzz? Get help pending when official support gets back to you!

Muzz: Muslim Marriage & Social

Info:

company: MUZZ LTD

: https://muzz.com/help

: muzz.com

Chat with our AI-based Muzz Support

🛠️ Common Muzz Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Muzz is glitchy

Fix: 1. Restart the app: Close the Muzz app completely and reopen it. This can clear temporary glitches. 2. Update the app: Go to the App Store,... ⇲

Profiles often contain fake accounts

Fix: 1. Report suspicious profiles: Use the reporting feature to flag fake accounts. This helps improve the community. 2. Verify profiles: Look f... ⇲

Customization issue

Limited filtering options for non-premium users

Fix: 1. Use available filters: Make the most of the filters you do have access to by refining your search criteria as much as possible. 2. Consid... ⇲

Profiles do not match set filters

Fix: 1. Double-check your filters: Ensure that all your filter settings are correctly applied and saved. 2. Reset filters: Try resetting your fil... ⇲

Limited options for niqabi users

Fix: 1. Use general filters: Focus on broader filters that may still help you find compatible matches. 2. Engage with the community: Participate... ⇲

UI issue

Invasive instant match button

Fix: 1. Disable notifications: Go to your iPhone settings, find Muzz, and turn off notifications to reduce interruptions. 2. Use the app in a foc... ⇲

Difficult navigation due to interface issues

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. 2. Use tutorials: L... ⇲

Ads issue

Frequent ads disrupt user experience

Fix: 1. Upgrade to premium: If ads are too disruptive, consider upgrading to a premium version if available, which may offer an ad-free experienc... ⇲

Messages issue

Users experience ghosting

Fix: 1. Initiate conversations: Take the first step to message users you’re interested in to encourage responses. 2. Be patient: Understand that... ⇲

Unresponsive chat feature

Fix: 1. Restart the app: Close the app completely and reopen it to see if the chat feature becomes responsive. 2. Check your internet connection:... ⇲

Support issue

Poor customer support

Fix: 1. Use in-app support: Check if there’s a help or support section within the app that can provide answers to common issues. 2. Look for FAQs... ⇲

Slow response from support team

Fix: 1. Use self-help resources: Check the app’s help section or online forums for solutions to common issues. 2. Be persistent: If you’ve submit... ⇲

Payments issue

High subscription costs

Fix: 1. Evaluate your usage: Consider how often you use the app and if the premium features justify the cost. 2. Look for promotions: Keep an eye... ⇲

Privacy issue

Limited visibility for blurred profiles

Fix: 1. Adjust your settings: Check if there are any settings that allow you to view more profiles or adjust visibility preferences. 2. Engage wi... ⇲

Inconsistent profile visibility

Fix: 1. Refresh the app: Close and reopen the app to refresh the profile listings. 2. Check your filters: Ensure that your search filters are set... ⇲

Account issue

Lack of serious users

Fix: 1. Be clear in your profile: Indicate your intentions clearly in your profile to attract like-minded users. 2. Engage in meaningful conversa... ⇲

Profiles often inactive

Fix: 1. Focus on active users: Look for profiles that have been recently active or have recent activity indicators. 2. Engage with multiple profi... ⇲

High number of bots and fake profiles

Fix: 1. Report and block: Use the reporting feature to flag bots and fake profiles, helping to improve the app’s quality. 2. Look for signs of au... ⇲

Bugs issue

Frequent bugs during swiping

Fix: 1. Restart the app: Close and reopen Muzz to clear any temporary bugs. 2. Update the app: Ensure you have the latest version of the app inst... ⇲

Settings issue

Inability to reset likes

Fix: 1. Clear app data: If possible, clear the app data from your iPhone settings to reset your likes. 2. Create a new profile: As a last resort,... ⇲

Notifications issue

Unwanted notifications about profile views

Fix: 1. Adjust notification settings: Go to your iPhone settings, find Muzz, and customize your notification preferences to limit unwanted alerts... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.4%

Bad experience

7.1%

Neutral

5.5%

~ from our NLP analysis of 32,984 combined software ratings.

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Private Data Muzz collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics

Cost of Subscriptions

Gold: $19.99 Find your partner faster with Gold
Gold: $19.99 Find your partner faster with Gold
Gold: $34.99 Find your partner faster with Gold
1 Compliment: $4.99 Chat before they've Liked you
Premium: $19.99 Find your partner faster with Premium
Gold: $14.99 Find your partner faster with Gold
Gold: $24.99 Find your partner faster with Gold
Gold: $34.99 Find your partner faster with Gold
Gold: $19.99 Find your partner faster with Gold
Gold: $14.99 Find your partner faster with Gold