fix problems on INKBIRD [iphone]

​

—— Run into issues on INKBIRD? Get help pending when official support gets back to you!

INKBIRD
Info:
company: Shenzhen Inkbird Technology Co. Ltd
: https://www.inkbird.com
: www.inkbird.com
Chat with our AI-based INKBIRD Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Unintuitive user interface

Fix: 1. Familiarize yourself with the app by exploring each section and feature. Take notes on where specific functions are located. 2. Look for... ⇲
 
Crashes issue

INKBIRD crashes or freezes

Fix: 1. Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Clear the app's cache by uninsta... ⇲
 
Compatibility issue

Inconsistent device pairing

Fix: 1. Make sure that the INKBIRD device is fully charged and turned on. 2. Delete the device from the app and attempt to pair it again by follo... ⇲

INKBIRD does not support multiple devices simultaneously

Fix: 1. Use the app to switch between devices as needed, keeping in mind that you can only monitor one device at a time. 2. Consider using multip... ⇲

INKBIRD does not support multiple user presets

Fix: 1. Use the app to switch between user presets as needed, keeping in mind that you can only monitor one preset at a time. 2. Consider using a... ⇲
 
Customization issue

Limited customization options for alerts

Fix: 1. Explore the app settings to see if there are any hidden options for customizing alerts that you may have missed. 2. Check for any updates... ⇲

Difficult to set custom temperatures

Fix: 1. Ensure you are following the correct steps to set custom temperatures as outlined in the app's help section. 2. If the app is not respond... ⇲

Inability to rearrange device order

Fix: 1. Check if the app has a settings option for managing device order. 2. If not, consider renaming devices with a prefix (like numbers) to ma... ⇲

Inability to turn off specific alarms

Fix: 1. Check the app settings to see if there are options to customize alarm settings for each device. 2. If the app does not allow this, consid... ⇲

Temperature trend chart lacks customization

Fix: 1. Check the app settings to see if there are any options for customizing the trend chart display. 2. If customization is limited, consider... ⇲
 
Permissions issue

Requires location and Wi-Fi password for setup

Fix: 1. If you are uncomfortable providing location access, check if the app allows you to skip this step during setup. 2. Ensure you have the co... ⇲
 
Battery issue

Poor battery life

Fix: 1. Check if the app has a battery-saving mode in the settings and enable it. 2. Reduce the frequency of data updates in the app settings to... ⇲
 
Support issue

Manual lacks troubleshooting information

Fix: 1. Search online for user forums or community groups where other users may have shared troubleshooting tips. 2. Look for video tutorials on... ⇲

Lack of detailed setup instructions

Fix: 1. Look for video tutorials online that may provide a step-by-step visual guide for setting up the app and device. 2. Explore user forums fo... ⇲
 
Notifications issue

Notifications are vague or unhelpful

Fix: 1. Check the app settings to see if there are options to customize the content of notifications. 2. Provide feedback to the app developers t... ⇲
 
Downloads issue

Cannot export data in bulk

Fix: 1. Check if there are any options within the app settings for exporting data, even if it is not bulk. 2. Take screenshots of the data you ne... ⇲
 
Audio issue

High pitch squeal error

Fix: 1. Check if the device is properly calibrated and not malfunctioning. Restart the device to see if the issue resolves. 2. Ensure that the de... ⇲
 
Bugs issue

Limited functionality in manual mode

Fix: 1. Review the app's manual mode settings to ensure you are utilizing all available features. 2. Experiment with different settings to see if... ⇲

INKBIRD fails to recognize existing homes

Fix: 1. Ensure that your location services are enabled for the app in your iPhone settings. 2. Restart the app and try again to see if it recogni... ⇲
 
Network issue

Bluetooth connectivity issues

Fix: 1. Ensure that Bluetooth is enabled on your iPhone and that the INKBIRD device is in pairing mode. 2. Forget the device in your Bluetooth se... ⇲
 
Updates issue

INKBIRD updates cause functionality issues

Fix: 1. If you experience issues after an update, try uninstalling and reinstalling the app to reset its functionality. 2. Check for any known is... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
61.4%

Bad experience
34.7%

Neutral
3.9%

~ from our NLP analysis of 3,381 combined software ratings.

 Switch to these Alternatives:
Mobius
myAI®
Photone - Grow Light Meter
ThermoPro BBQ
Bambu Handy
TP-Link Omada
Jebao Aqua
MyDolphin Plus
Ubiquiti WiFiman
X-Sense Home Security

 Private Data INKBIRD collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data