fix problems on KnowWake [iphone]

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—— Run into issues on KnowWake? Get help pending when official support gets back to you!

KnowWake
Info:
company: Application Generation, Inc
: http://www.KnowWake.com
: www.knowwake.com
Chat with our AI-based KnowWake Support
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UI issue

Icons are not easy to understand

Fix: 1. Refer to the Help Section: Check if KnowWake has a help or tutorial section within the app that explains the icons. This can provide clar... ⇲

Difficulty navigating layers

Fix: 1. Explore Layer Options: Go to the layers menu in the app and take time to explore each option. Familiarize yourself with what each layer r... ⇲

User interface issues

Fix: 1. Adjust Display Settings: Go to your iPhone settings and adjust display settings such as text size and contrast, which may improve the app... ⇲
 
Bugs issue

Missing locations on the app

Fix: 1. Update Location Database: Check if there is an option within the app to refresh or update the location database. This can help in retriev... ⇲

Buggy performance

Fix: 1. Restart Your Device: Sometimes, a simple restart of your iPhone can resolve performance issues. Hold down the power button and slide to p... ⇲

Inability to check water depth

Fix: 1. Check App Settings: Look in the app settings to see if there is an option to enable water depth features. Sometimes, these features are h... ⇲
 
Updates issue

Lack of updated bridge information

Fix: 1. Check for Updates: Ensure that you have the latest version of the app, as updates may include new bridge information. 2. Use Alternative... ⇲

Limited functionality after updates

Fix: 1. Review Update Notes: After an update, check the app's update notes in the App Store to understand what changes were made and if any featu... ⇲
 
Support issue

CAPTCHA issues on support page

Fix: 1. Clear Browser Cache: If you are accessing the support page through a browser, clear your browser's cache and cookies, then try accessing... ⇲
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 what users are saying
Good experience
74.6%

Bad experience
21.6%

Neutral
3.9%

~ from our NLP analysis of 232 combined software ratings.

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 Private Data KnowWake collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data