fix problems on Web [iphone]

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Web - Workspace ONE
Info:
company: AirWatch, LLC
: https://customerconnect.omnissa.com/
: www.whatisworkspaceone.com
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Uploads issue

Web does not upload on iPhone 6S Plus

Fix: 1. Check storage space: Go to Settings > General > iPhone Storage and ensure you have enough space available. If storage is low, delete unne... ⇲
 
Crashes issue

Frequent crashes during webinars

Fix: 1. Close other apps: Make sure to close any unnecessary apps running in the background to free up memory. 2. Restart your iPhone: This can... ⇲

Web crashes, freezes, or runs slow

Fix: 1. Restart your iPhone: This can help clear temporary issues that may be causing the app to misbehave. 2. Close background apps: Make sure... ⇲

Crashes when using multiple screens

Fix: 1. Limit the number of active screens: Try to reduce the number of screens you are using simultaneously to see if that stabilizes the app.... ⇲

Crashes after latest update

Fix: 1. Restart your iPhone: This can help clear any temporary issues that may have arisen after the update. 2. Clear app cache: If the app has... ⇲

Crashes when opening multi-page PDF documents

Fix: 1. Try opening smaller PDF files: If possible, test with smaller PDF documents to see if the issue persists. 2. Restart the app: Close and... ⇲
 
Compatibility issue

Poor browser implementation

Fix: 1. Use an alternative browser: If the in-app browser is not functioning well, consider copying the link and opening it in Safari or another... ⇲

Scrolling with Bluetooth mouse does not work

Fix: 1. Check Bluetooth connection: Ensure that your Bluetooth mouse is properly connected to your iPhone. Go to Settings > Bluetooth and confirm... ⇲
 
Updates issue

Issues after upgrading to version 7.8

Fix: 1. Clear app cache: Go to the app settings and look for an option to clear cache or data. This can help resolve issues caused by corrupted d... ⇲

Web unusable since last update

Fix: 1. Restart your iPhone: This can help clear any temporary issues. 2. Clear app cache: If the app has an option to clear cache, use it. OR... ⇲
 
Network issue

Proxy error when using with work apps

Fix: 1. Check proxy settings: Go to Settings > Wi-Fi, tap on the network you are connected to, and check if the proxy settings are correct. 2. R... ⇲

Connection issues after reinstalling

Fix: 1. Check network settings: Ensure that your Wi-Fi or cellular data is enabled and working. 2. Restart your iPhone: This can help clear any... ⇲

Error not connected to WiFi despite being connected

Fix: 1. Forget and reconnect to the Wi-Fi network: Go to Settings > Wi-Fi, tap on the network you are connected to, and select 'Forget This Netwo... ⇲
 
Freezing issue

Screen freezes when taking pictures

Fix: 1. Restart the app: Close the Workspace ONE app completely and reopen it. 2. Restart your iPhone: This can help clear any temporary glitche... ⇲
 
Login issue

No Face ID unlock option

Fix: 1. Ensure Face ID is enabled: Go to Settings > Face ID & Passcode and make sure that Face ID is set up for app unlock. 2. Check app setting... ⇲
 
Screen issue

Bright white screen at night

Fix: 1. Enable Night Shift: Go to Settings > Display & Brightness > Night Shift and enable it to reduce blue light at night. 2. Use Dark Mode: G... ⇲
 
Slow issue

Slow performance and frequent timeouts

Fix: 1. Close background apps: Make sure to close any unnecessary apps running in the background. 2. Restart your iPhone: This can help clear te... ⇲
 
Permissions issue

Cannot check schedules without being clocked in

Fix: 1. Check app settings: Look for any settings within the app that may allow you to view schedules without being clocked in. 2. Use a web bro... ⇲
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 what users are saying
Good experience
86.7%

Bad experience
9.1%

Neutral
4.2%

~ from our NLP analysis of 22,436 combined software ratings.

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 Private Data Web collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics