fix problems on Ucom [iphone]

​

—— Run into issues on Ucom? Get help pending when official support gets back to you!

Ucom
Info:
company: Ucom LLC
: http://www.ucom.am
: www.ucom.am
Chat with our AI-based Ucom Support
   Hello! How can I assist you?  

characters left:
 
Loading issue

Endless loading animation

Fix: Clear the app cache if the option is available in the app settings. This can help resolve loading issues caused by corrupted data. OR Try... ⇲
 
UI issue

Messy UI

Fix: Explore the app settings for any options to customize the interface. Some apps allow users to change themes or layouts to improve usability.... ⇲
 
Slow issue

Slow performance

Fix: Close any background apps that may be consuming resources. Double-click the home button (or swipe up from the bottom on newer iPhones) and s... ⇲
 
Bugs issue

Incorrect balance shown

Fix: Refresh the app by pulling down on the screen to update the balance. This can help if the app is displaying outdated information. OR Log... ⇲
 
Payments issue

Auto-payment fails

Fix: Check your payment method in the app settings to ensure it is valid and has sufficient funds. Go to the payment settings and verify your car... ⇲

Inconsistent payment processing

Fix: Ensure that your internet connection is stable. A weak connection can lead to payment processing issues. Try switching between Wi-Fi and cel... ⇲

Double charging customers

Fix: Check your transaction history in the app to confirm the charges. If you see duplicates, take a screenshot for your records. OR If you no... ⇲
 
Compatibility issue

Not working with Ucom eSim

Fix: Ensure that your eSim is properly activated. Go to Settings > Cellular > Add Cellular Plan and follow the prompts to add your eSim if it’s n... ⇲
 
Support issue

Poor customer service

Fix: Utilize any available self-help resources within the app, such as FAQs or troubleshooting guides, to resolve issues independently. OR If... ⇲
 
Network issue

Terrible internet service

Fix: Check your internet connection by testing other apps or websites. If they are also slow, the issue may be with your network rather than the... ⇲
 
Audio issue

Facetime lagging and interruptions

Fix: Ensure that your internet connection is stable and has sufficient bandwidth. Close other apps that may be using data in the background. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
78.5%

Bad experience
18.2%

Neutral
3.3%

~ from our NLP analysis of 121 combined software ratings.

 Switch to these Alternatives:
Active Citizen App
MyMagti
Ru VPN: VPN Russia vice versa
Yandex Telemost: call and chat
Mail: Email, Cloud, Calendar
idict - AI Voice Translator
Paper VPN
Flagman GO
My Cyta
Yandex Mail - Email App

 Private Data Ucom collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers