fix problems on VBB Bus & Bahn [iphone]

—— Run into issues on VBB Bus & Bahn? Get help pending when official support gets back to you!

VBB Bus & Bahn: Route planner

Info:

company: HaCon Ingenieurges. mbH

: https://www.vbb.de/fahrplan/vbb-app

Chat with our AI-based VBB Bus & Bahn Support

🛠️ Common VBB Bus & Bahn Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ticket purchase function is broken

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary glitches. 2. Check for updates: Go to the... ⇲

VBB Bus & Bahn infinitely loads when purchasing

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Switch between Wi-Fi and mobile data to see if i... ⇲

Payments issue

Cannot buy tickets in advance

Fix: 1. Check app settings: Ensure that you have the latest version of the app and check if there are any settings related to advance ticket purc... ⇲

Saved payment methods deleted

Fix: 1. Re-enter payment information: After reinstalling the app, re-enter your payment information and ensure it is saved correctly. 2. Check f... ⇲

Cannot purchase tickets

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the session. 2. Check your internet connection: Ensure you have a str... ⇲

Cannot purchase multiple tickets

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs related to purchasing multiple tickets. 2.... ⇲

Settings issue

Tickets must be used within 4 hours

Fix: 1. Plan your travel accordingly: Since tickets are time-sensitive, ensure you purchase them closer to your travel time. 2. Use alternative... ⇲

No explanations for tickets available

Fix: 1. Check the app for help sections: Look for FAQs or help sections within the app that may provide explanations for ticket types. 2. Use th... ⇲

Messages issue

SMS pin sent to non-existent numbers for non-German phones

Fix: 1. Use a valid German phone number: If you have access to a German phone number, use it for registration. 2. Check your phone settings: Ens... ⇲

Registration issue

Requires German phone number for registration

Fix: 1. Use a valid German phone number: If you have access to a German phone number, use it for registration. 2. Use a virtual number service:... ⇲

Permissions issue

Access to contacts requested without clear reason

Fix: 1. Review app permissions: Go to your iPhone settings, find the VBB Bus & Bahn app, and check the permissions. If you are uncomfortable, you... ⇲

Storage issue

Cannot save data

Fix: 1. Check app settings: Ensure that you are logged in to your account, as some apps require an account to save data. 2. Restart the app: Clo... ⇲

Bugs issue

VBB Bus & Bahn starts over without saving profile

Fix: 1. Ensure you are logged in: Make sure you are logged into your account before using the app, as this may help save your profile. 2. Check... ⇲

UI issue

Buggy interface for ticket purchases

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the session. 2. Check for updates: Go to the App Store, search for VB... ⇲

Slow issue

VBB Bus & Bahn slow and freezes when switching

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the session. 2. Check your device storage: Ensure your device has eno... ⇲

Location issue

Current position option inaccurate

Fix: 1. Check location settings: Go to your iPhone settings, select Privacy, then Location Services, and ensure that location services are enable... ⇲

Support issue