fix problems on CogniFit [iphone]

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—— Run into issues on CogniFit? Get help pending when official support gets back to you!

CogniFit - Brain Training
Info:
company: CogniFit
: https://support.cognifit.com
: www.cognifit.com
Chat with our AI-based CogniFit Support
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Search issue

Faulty word search test

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for updates in the App Store, as the developers may have fixed this issue... ⇲
 
Gameplay issue

Slider does not work in MINUS MALUS game

Fix: 1. Restart the app to see if the slider becomes responsive. 2. Check for any updates in the App Store and install them. 3. If the slider i... ⇲
 
Login issue

CogniFit does not remember login

Fix: 1. Ensure that you are selecting the 'Remember Me' option when logging in. 2. Check your device settings to ensure that the app has permiss... ⇲
 
Bugs issue

Tracking history is incorrect

Fix: 1. Restart the app to refresh the tracking data. 2. Check for updates in the App Store, as this may be a known issue that has been addresse... ⇲

Inconsistent scoring

Fix: 1. Restart the app to see if the scoring system recalibrates. 2. Check for updates in the App Store, as scoring issues may be addressed in... ⇲
 
Screen issue

Games do not fit the screen on iPad

Fix: 1. Check if the app has a setting for screen resolution or display options. 2. Restart the app to see if it adjusts to the screen size. 3.... ⇲
 
Glitches issue

Glitchy controls

Fix: 1. Restart the app to see if the controls become responsive. 2. Check for updates in the App Store and install them. 3. Clear the app's ca... ⇲
 
Slow issue

Games are slow and poorly designed

Fix: 1. Restart the app to see if performance improves. 2. Check for updates in the App Store, as performance issues may be addressed in newer v... ⇲
 
Customization issue

No accommodations for learning disabilities

Fix: 1. Explore the app settings to see if there are any accessibility options available. 2. Provide feedback through the app's feedback feature... ⇲

No left-handed assessments

Fix: 1. Explore the app settings to see if there are any options for left-handed users. 2. Provide feedback through the app's feedback feature t... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Check the app for any FAQs or help sections that may provide answers to your questions. 2. Try reaching out through different channels,... ⇲
 
Freezing issue

CogniFit frequently freezes

Fix: 1. Restart the app to see if it resolves the freezing issue. 2. Check for updates in the App Store and install them. 3. Clear the app's ca... ⇲
 
Loading issue

Long loading times for new games

Fix: 1. Ensure you have a stable internet connection, as slow loading can be due to connectivity issues. 2. Restart the app to see if it improve... ⇲
 
Updates issue

Limited daily game selection

Fix: 1. Explore the app settings to see if there are options to unlock more games or features. 2. Check for updates in the App Store, as new gam... ⇲
 
Settings issue

Instructions on tasks are unclear

Fix: 1. Look for a help or tutorial section within the app that may provide clearer instructions. 2. Restart the app to see if the instructions... ⇲
 
Notifications issue

Notifications interrupt lessons

Fix: 1. Go to your iPad's Settings > Notifications and find the CogniFit app. Adjust the notification settings to minimize interruptions during l... ⇲
 
Installation issue

Reinstalling app required for fixes

Fix: 1. Before reinstalling, try restarting your iPad to see if that resolves the issues. 2. Check for updates in the App Store, as many issues... ⇲
 
Payments issue

High subscription cost

Fix: 1. Look for any promotional offers or discounts that may be available in the app or on the App Store. 2. Consider using the app's free tria... ⇲
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 what users are saying
Good experience
86.6%

Bad experience
7.2%

Neutral
6.3%

~ from our NLP analysis of 1,384 combined software ratings.

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 Private Data CogniFit collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Basic: $19.99 Monthly Basic
  2. Monthly Premium: $9.99 Monthly Premium
  3. Monthy Basic: $19.99 Monthy Basic
  4. CogniFit Premium: $59.99 CogniFit Premium
  5. Yearly Basic: $119.99 Yearly Basic
  6. Subscription Monthly: $12.99 Auto-renewable subscriptions
  7. CogniFit Premium: $19.99 CogniFit Premium
  8. Monthly Premium: $6.99 Monthly Premium
  9. Assessment - Full price: $49.99 A full cognitive assessment
  10. Monthly Premium: $7.99 Monthly Premium