fix problems on CUBE Tracker [iphone]

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—— Run into issues on CUBE Tracker? Get help pending when official support gets back to you!

CUBE Tracker
Info:
company: Cube Tracker LLC
: http://www.cubetracker.com/
: www.cubetracker.com
Chat with our AI-based CUBE Tracker Support
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Network issue

Connection often drops

Fix: Ensure that the CUBE Tracker is within the recommended range of your iPhone. If you are moving out of range, the connection may drop. Try to... ⇲

Frequent disconnections

Fix: Ensure that Bluetooth is enabled on your iPhone and that the CUBE Tracker is within range. Frequent disconnections can occur if the device i... ⇲

Limited range of connection

Fix: Use the CUBE Tracker in open areas rather than enclosed spaces. Physical barriers can significantly reduce the effective range of Bluetooth... ⇲
 
Updates issue

Delayed tracking updates

Fix: Check your internet connection. A weak or unstable connection can cause delays in tracking updates. Ensure you are connected to a strong Wi-... ⇲
 
Installation issue

Difficult setup process

Fix: Follow a step-by-step guide or video tutorial available online. Many users share their setup experiences, which can provide visual assistanc... ⇲
 
Account issue

CUBE Tracker locks account without reason

Fix: Check for any security settings that may be triggering the lock. Ensure that you are using the correct login credentials and that your accou... ⇲
 
Performance issue

Inconsistent performance

Fix: Ensure that the app is updated to the latest version. Developers often release updates to improve performance and fix bugs. Check the App St... ⇲
 
Bugs issue

Not reliable for tracking pets

Fix: Consider using the CUBE Tracker in conjunction with a pet-specific tracking device. This can provide more accurate tracking for pets, especi... ⇲

Inaccurate location tracking

Fix: Ensure that location services are enabled for the CUBE Tracker app. Go to Settings > Privacy > Location Services and make sure the app is al... ⇲
 
Payments issue

Requires subscription not indicated at purchase

Fix: Review the app's terms and conditions. Sometimes, subscription details are included in the fine print. Familiarize yourself with the subscri... ⇲
 
Battery issue

Battery drains quickly

Fix: Reduce the frequency of location updates in the app settings. Navigate to the 'Settings' section and adjust the tracking frequency to a less... ⇲
 
Support issue

Support is unresponsive

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, users can find answers to their questions without needing d... ⇲
 
UI issue

CUBE Tracker is not user-friendly

Fix: Familiarize yourself with the app's layout by exploring each section. Spend some time navigating through the app to understand its features... ⇲

Requires multiple button presses to activate features

Fix: Check the app settings for any options to simplify feature activation. Some apps allow you to customize how features are accessed. OR Cre... ⇲
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 what users are saying
Good experience
94.6%

Neutral
2.8%

Bad experience
2.5%

~ from our NLP analysis of 5,221 combined software ratings.

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 Private Data CUBE Tracker collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics