—— Run into issues on Power E*TRADE-Advanced Trading? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Power E*TRADE... ⇲
Fix: 1. Ensure that you are viewing the most recent data by refreshing the app. You can do this by pulling down on the screen to refresh. 2. Chec... ⇲
Fix: 1. Check if you have enabled after-hours trading in your account settings. Go to your account settings and look for trading preferences. 2.... ⇲
Fix: 1. If you encounter a mandatory update pop-up, go to the App Store and check for updates for the Power E*TRADE app. 2. If you cannot access... ⇲
Fix: 1. When placing a short order, manually change the order type from debit to credit in the order entry screen. 2. Familiarize yourself with t... ⇲
Fix: 1. When placing orders, manually set your stop-loss orders as a workaround. 2. Use limit orders to manage your trades effectively until OCO... ⇲
Fix: 1. Use the available order types in the app to create a strategy that meets your needs, even if they are not fully customizable. 2. Familiar... ⇲
Fix: 1. Check your iPhone's settings by going to Settings > General > Date & Time and ensure that the 24-hour time format is turned off. This may... ⇲
Fix: 1. Use the app's existing alert system for stocks or options and set alerts for related stocks that may impact futures prices. 2. Regularly... ⇲
Fix: 1. Check your app notification settings by going to Settings > Notifications > Power E*TRADE and ensure that notifications are enabled. 2. W... ⇲
Fix: 1. Check your widget settings and ensure that you have enabled 'Stay logged in' options if available. 2. Regularly update the app to ensure... ⇲
Fix: 1. Close any unnecessary apps running in the background to free up resources. 2. Restart your iPhone to clear temporary files and improve pe... ⇲
Fix: 1. Go to the app settings and ensure that live data is enabled. This may be under a section related to data or trading preferences. 2. Ensur... ⇲
Fix: 1. Explore the app settings to see if there are options to customize the display of your positions, such as sorting or filtering. 2. Use the... ⇲
Fix: 1. Clean your iPhone screen to ensure there are no obstructions affecting touch sensitivity. 2. Restart your iPhone to reset any temporary g... ⇲
Fix: 1. Familiarize yourself with the app's layout and shortcuts to streamline your usage. 2. Look for any settings that may allow you to customi... ⇲
Fix: 1. Ensure that you are using the correct account for paper trading and that it is set up properly. 2. Refresh the app to see if the values u... ⇲
Fix: 1. Check the app settings for privacy options that may allow you to hide sensitive information. 2. If no such option exists, consider using... ⇲
Fix: 1. Log out of the app on one device before logging in on another to avoid conflicts. 2. Use the E*TRADE website on a different device to mon... ⇲
Fix: 1. Ensure that you have a stable internet connection, as poor connectivity can cause delays in data display. 2. Refresh the app manually by... ⇲